Slow Typing Everywhere, Just Today

Discussion in 'Malware Help (A Specialist Will Reply)' started by newellam, Jan 20, 2009.

  1. newellam

    newellam Private E-2

    Booted up, started typing. So slow, all apps. Small time periods where it speeds up.

    Noticed 2 changes:

    1)
    "C:\Documents and Settings\All Users\Start Menu\Programs\Startup\"
    vpncli~1.lnk Jan 20 2009 2447 "VPN Client.lnk"

    2)
    wsus3setup.cab
    c:\windows\softwaredistribution\selfupdate\default

    type: WinRAR archive at 1/20/2009 7:17am


    Have run all the XP Cleaning Tools. Anyone have the time/knowledge to look at these tonight? I have not been able to work due to this problem.
     
  2. newellam

    newellam Private E-2

    First 3 logs.
     

    Attached Files:

  3. newellam

    newellam Private E-2

    More logs.
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Your problems are not due to malware. I suspect you are having a problem with the ATI Hotkey Poller. I have seen this many time on Dell PCs. As a quick test, run MSconfig and select the Services tab. Scroll thru the list until you locate the ATI Hotkey Poller service and disable it by unchecking it. Then click Apply and OK. Now reboot your PC and see if there is any change. If not, I will be sending you off to continue this in the Software or Hardware Forum since you are not having malware problems.
     
  5. newellam

    newellam Private E-2

    Chasling,

    Thank you! Yes, I figured this out myself yesterday, although I never found anyone giving this answer. I just used logs and reading and such. I was going to go in and update the site today.

    Regards,
    Anita
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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