Slow XP start

Discussion in 'Malware Help (A Specialist Will Reply)' started by chris t, Oct 25, 2005.

  1. chris t

    chris t Private E-2

    I have run all the scan software including spybot etc.

    My PC is very slow to start and also took ages to load the internet explorer.

    I have run a Hijak log (attached).

    Any advice, much appreciated.

    • Edit by bjgarrick: Unrequested, Inline HJT log removed!
     
    Last edited by a moderator: Oct 26, 2005
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please follow forum guidelines!

    Let's start by doing a cleaning, download this trial version of Ewido Security Suite

    • Install ewido security suite
    • Launch ewido, there should be an icon on your desktop double-click it.
    • The program will have a window come up. One of the buttons on the left is to Update. Click the Update button.and then Start the Update. The update will start and a progress bar will show the updates being installed.
    • After it completes the update, click the Scanner button

    Now exit Ewido. Now print the below instructions or save them locally because I want you do have no browsers opened and also have no connection to the internet (unplug your cable) while doing the below.

    Okay, reboot into safe mode and follow the steps below. (If you have any problems at all trying to get into safe mode to complete these steps, just run them in normal boot mode and make sure you tell me when you come back.)

    Open up Ewido and do the following:


    • Click on Scanner
    • Then click Settings
    • Under What to Scan? Select Scan every file
    • Then click OK
    • Click on Complete System Scan and the scan will start.
    • Let the program scan the machine
    While the scan is in progress you will be prompted to clean files that are infected. Leave the defaults selections (to Remove and backup) and click OK. To save yourself some time, you can select Perform action with all infections and then click OK. With the option to scan every file, a lot of cookies will be removed.

    Once the scan has completed, there will be a button located on the bottom of the screen named Save report


    • Click Save report
    • Save the report to your desktop or anyplace you will be able to find it to upload here.
    Reboot into normal mode and reconnect to the internet.

    Come back here and post the Ewido Scan Report along with a fresh HJT log.
     
  3. chris t

    chris t Private E-2

    scan report plus fresh HJT log attached.

    Scan run in safe mode as requested.
     

    Attached Files:

  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please look in Add or Remove Programs for the following and Uninstall them if found:

    Ewido


    Now scan with HijackThis and Check the Boxes for the following:

    Make sure All Browser Windows are Closed when you Click FIX.


    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm

    O16 - DPF: {92ECE6FA-AC2E-4042-BFAE-0C8608E52A43} (SignActivX Control) - https://www.bph.pl/pi/components/SignActivX.cab

    Again, make sure All Browser Windows are Closed when you Click FIX.

    NEXT:
    Run CCleaner to clean up cookies and temp files.

    Run full scans with Ad-Aware SE & Spybot S&D and have both programs fix what they find.
    Note: Remember to get all updates before doing the scans.

    Then, as an added precaution, Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
    Temporary Files
    Temporary Internet Files
    Recycle Bin


    And Click OK.


    After you complete the above, reboot and attach a fresh HJT log and let me know how things are running.
     
  5. chris t

    chris t Private E-2

    done what you suggested and a new HJT log attached.
     

    Attached Files:

  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Your HJT log is clean, are you having any further problems?
     

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