Sluggish Laptop & High CPU :(

Discussion in 'Malware Help (A Specialist Will Reply)' started by herbz100, Dec 15, 2012.

  1. herbz100

    herbz100 Private E-2

    Hi ive carried all the steps relating to the maleware and ive attached some logs.

    Also when i start my laptop i constantly keep getting power dvd pop up which is always frustrating. Is there a way i can disable this as well?

    Many Thanks
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Not finding any malware in your logs, but we can clean up a few things:

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button

    Now click the Registry tab and locate these detections:


    • [TASK][ROGUE ST] 0 : c:\program files (x86)\internet explorer\iexplore.exe -> FOUND
      [TASK][ROGUE ST] 4683 : wscript.exe C:\Users\Harsh\AppData\Local\Temp\launchie.vbs //B -> FOUND
      [HJPOL] HKCU\[...]\System : DisableTaskMgr (0) -> FOUND
      [HJPOL] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND
      [HJPOL] HKLM\[...]\System : DisableTaskMgr (0) -> FOUND
      [HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
      [HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND
      [HJPOL] HKLM\[...]\Wow6432Node\System : DisableTaskMgr (0) -> FOUND
      [HJPOL] HKLM\[...]\Wow6432Node\System : DisableRegistryTools (0) -> FOUND
      [HJ] HKLM\[...]\Wow6432Node\System : ConsentPromptBehaviorAdmin (0) -> FOUND
      [HJ] HKLM\[...]\System : EnableLUA (0) -> FOUND
      [HJ] HKLM\[...]\Wow6432Node\System : EnableLUA (0) -> FOUND
      [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
      [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
    Place a checkmark each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)

    Now re-run Hitman and have it fix those PUP's.


    Reboot.

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):
    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    NOTE: HJT may popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.
    After clicking Fix, exit HJT.


    Now copy just the bold text below to notepad (Do not include any space above the word REGEDIT). Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.

    Now tell me what issues you may still be having.
     
    Last edited: Dec 15, 2012
  3. herbz100

    herbz100 Private E-2

    i couldnt carry out the hitman pro instructions because ive used the trial version now.

    The regedit was succesfull.

    I will see how the laptop goes in the next few days. hopefully its ok now.

    thanks
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Let me know.
     
  5. herbz100

    herbz100 Private E-2

    unfortunately the laptop still is having a high cpu at times making it unbearable especially watching any type of video format.

    Is there other issues that need to be resolved?
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are going to need to post in the software forum for additional assistance.
     
  7. herbz100

    herbz100 Private E-2

    I will ask in the software forum. Thanks
    I have just done a system restore but that hasnt helped matters.When i view a video on the internet thats when it makes my laptop sluggish.

    After doing a system restore superantispyware has found 65+ adware cookies :(. Hopefully I havent made it worser.
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I suggest you first go into msconfig and disable all start up items. Then, if it helps, re-enable one at a time until you find the culprit.
     
  9. herbz100

    herbz100 Private E-2

    the software forum advise didnt help. I tried disabling the startup processes and that didnt help either.

    Windows seems to run slow altogether and i know when the problem hasnt resolved as the start up doesnt make clear sound. More of a stuttering start up sound.

    CPU is 100% with iexplorer, perfmon.exe and svchost taking up the bulk.
     
  10. herbz100

    herbz100 Private E-2

    ve noticed that when my computer heats up a little - mainly having to many applications or watching a movie the fan starts (HP are terrible, never had a laptop that heats so quickly). This is what is causing the high cpu and slow down of my laptop.
     
  11. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Then you may wish to try posting in the hardware forum. ;)
     

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