Softpaq?

Heya;

I've tried installing a driver for my Compaq KB-9963 keyboard, and the installation pops up a windows that says - "ERROR: Unable to open the Softpaq file : c:\documents and settings\alex"

What is a Softpaq file and where do I get one?\

Thanks,
Alex

 

"Softpaq" is a generic term used by Compaq as a label for their downloads; for example their drivers, updates, etc., are called Softpaq's followed by a reference number. Like "SP53442" is an example where the SP stands for (yeah, you guessed it) SoftPaq.....

 

I do not have a notebook nor a floppy drive. What do I do?

 

http://h20000.www2.hp.com/bizsuppor...swItem=PSG_I10182-30610&jumpid=reg_R1002_USEN
OR-
http://h20000.www2.hp.com/bizsuppor...ion.jsp?lang=en&cc=US&swItem=PSG_I10801-31634
These are links to Softpaq numbers SP17759 and SP18893. Both are associated with your keyboard (KB-9963). Check both links and see which of the two will work best for situation. I think that SP18893 (the 2nd link) is for Windows XP; I'm not 100% sure tho', so check 'em out. Good luck, and I hope these help!

hd2k

 

I already downloaded those files, and when I run them I get a black windows with the error listed in the first post.