Some kin of trojan

Discussion in 'Malware Help (A Specialist Will Reply)' started by tworley, Mar 15, 2013.

  1. tworley

    tworley Private E-2

    I have a virus affecting my computer. It shuts down randomly, is making both of my DVD/CD drives not being recognized, unable to download antivirus and cleaning tools. Since I am unable to download and without recognized cd drives, I am unable to install antivirus to clean it. I know I should have put one on there before, but what's done is done. Whats showing up as blocking my downloads is rackcdn.com. It appears to be a trojan I am told. What can be done to fix this? I have basic computer knowledge so any help would be appreciated.
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Can you use a different computer to download the tools and use your USB port to transfer the programs?

    Have you tried doing a system restore?

    What about safe mode with networking?
     

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