Some Malware problems

Make sure viewing of hidden files is enabled (per the tutorial).
Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O4 - HKLM\..\Run: [Cckfdglf] C:\Program Files\Qkun\Axinq.exe

After clicking Fix, exit HJT.
Boot into safe mode and use Windows Explorer to delete:
C:\Program Files\Qkun <--- the whole folder

Now run Ccleaner.
Now reboot in normal mode

Now attach a new HJT.


Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

You still have some issues!

Please run this procedure: WareOut Removal and attach the requested log afterwards.


Then run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R3 - URLSearchHook: (no name) - 3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.62 85.255.112.233
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.62 85.255.112.233
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.62 85.255.112.233

After clicking Fix, exit HJT.

Now we need to Reset Web Settings:

1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

Note for IE 7 users: You need to select Internet Options then the Advanced tab and then Reset Internet Explorer Settings!

Now reboot in normal mode
Now attach the below new logs and tell me how the above steps went.

1. ShowNew
2. HJT

Make sure you tell me how things are working now!

 

Please run the below tool:

http://securityresponse.symantec.com/avcenter/FxNetOpt.exe


Now locate the below file and delete it if found:
C:\WINNT\system32\csstg.exe

Now attach new logs from ShowNew and HJT.

 

Are you sure that you have shutdown ALL browsers before trying to fix it??? Also shutdown Symantec! You also have not done the Reset of Web Settings exactly as requested. If you did, www.majorgeeks.com would show as your home page. If you don't do this, we cannot see that you are actually doing the Reset.

 

Try this! Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now Download the Registry Search Tool

Unzip to your Desktop and double click on regsrch.vbs
(if you have script protection in your antuvirus program, please allow this to run)

In the dialog that opens enter the following:

CFBFAE00-17A6-11D0-99CB-00C04FD64497

Press 'OK'

The search will run for a while then alert you when it is finished. Press 'OK' and copy the contents of the WordPad window and attach it to this thread.

 

Okay let's run another registry patch.

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop (yes overwrite the previous file). Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Not repeat the procedure in message number 11 with Registry Search Tool and attach the new log.

 

Now attach a new HJT log.

How are things running at this time?

 

That's great!

Your log is clean. If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
8. If you are running Windows XP or Windows ME, do the below:
   • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
9. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

You're welcome. Surf safely!