Something is wrong, not sure what

Discussion in 'Malware Help (A Specialist Will Reply)' started by ajr9645, Feb 11, 2008.

  1. ajr9645

    ajr9645 Private E-2

    My computer has started acting funny in the last 2 weeks. If I'm trying to watch any streaming video it will download the first 20 seconds or so, and then stop. I had the same problem with some of the programs in the Malware removal FAQ. I had to keep trying to download then until it would go all the way. I also have noticed that most websites will download almost completely and then the last pic on the page won't load, and the browser will say that it's waiting on something. Some websites won't download correctly at all. It's probably related to streaming a fight online for free. If I had to guess, I would say something came in with that. Here are my logs, I appreciate any help.
    Thanks
    AJ
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If you haven't already, please disable the Guest account in User accounts.

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 10"
    J2SE Runtime Environment 5.0 Update 2"
    J2SE Runtime Environment 5.0 Update 4"
    J2SE Runtime Environment 5.0 Update 6"
    J2SE Runtime Environment 5.0 Update 9"
    J2SE Runtime Environment 5.0"

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file ....make sure you let it run completely.
     
  3. ajr9645

    ajr9645 Private E-2

    I looked in the User CP and couldn't find anything about a guest account. Hopefully it's disabled. Let me know if it's not. Here are my logs. Thanks for the help
    Thanks
    AJ
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    For some reason your NewFIles log is basically empty .....try running the C:\MGtools\GetLogs.bat in safe mode and attach that log.
     
  5. ajr9645

    ajr9645 Private E-2

    See if this is any better
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    First thing to do:
    Disable Spybot's TeaTimer

    * Run Spybot and click Mode
    * Select Advanced Mode.
    * Then click Tools and select Resident.
    * Now in the right window pane, uncheck TeaTimer.
    * Also while this is open, in the left column now select IE Tweaks
    * and then in the right pane make sure all the Miscellaneous locks are unchecked.
    * Now quit Spybot!

    Now:
    1) Run ComboFix and attach the log.
    2) Run AVG-Antispyware and attach the log.
    3) Go to start / run and type ShowNew.bat ...tell me what errors you get, if any and attach that log.
     
  7. ajr9645

    ajr9645 Private E-2

    Here are the logs. When I type shownew.bat into run, I get and error. "Windows cannot find shownew.bat. Make sure you typed the name correctly. To search for files or folders blah blah blah" It's a very short error message.
    Thanks
    AJ
     

    Attached Files:

  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    • click Start, Run, and enter "cmd" without quotes and click OK to open a command prompt.
    • at the prompt type "cd C:\MGtools" without the quotes ...
    • at the next prompt type "ShowNew.bat " again without quotes...
    Now do the same thing for GetRunKeys.bat

    Now tell me what happens... Did you notice any error messages in the command prompt window? Are they the ones described here: Using MGtools If you are receiving any of the mentioned error messages you must apply the given solutions. After applying the solutions, try running the C:\MGtools\GetLogs.bat file again and attach the C:\MGlogs.zip afterwards.
     
    Last edited by a moderator: Feb 17, 2008
  9. ajr9645

    ajr9645 Private E-2

    I fixed the error message, and ran the getlogs.bat again. The file is attached, I also attached the newfiles.txt. When I type getrunkeys.bat, I get an error that say that says it's not a valid command. I tried "getrunkey.bat" and that worked. Hopefully that is what you're looking for. I attached that as well. Thanks again for the help.
    AJ
     

    Attached Files:

  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I'm not seeing any malware ...are you still having issues?
     
  11. ajr9645

    ajr9645 Private E-2

    Some web pages still never finish loading completely, but it is a lot better than it was. If you say it's clean, I'll take your word for it. Thanks for all the help.
    Thanks
    AJ
     
  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Have you tried a different browser...and does the same thing happen with that one?
     
  13. ajr9645

    ajr9645 Private E-2

    Internet explorer doesn't seem to do it, only Firefox.
     
  14. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Humm ....uninstall FireFox and then redownload it and install ...see if it still occurs.
     
  15. ajr9645

    ajr9645 Private E-2

    Still doing it. Explorer is doing it too, just not as much. What is d.yimg.com? It seems like it's waiting on that one quite a bit, on all different types of websites.
    Thanks
    AJ
     
  16. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Let's clean out your temps:
    Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

    * Double-click ATF-Cleaner.exe to run the program.
    * Under Main choose: Select All
    * Click the Empty Selected button.

    If you use Firefox browser

    * Click Firefox at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser

    * Click Opera at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    Click Exit on the Main ATF Cleaner menu to close the program.

    Your machine is running fine ...it's just certain web pages that are slow to load?
     
  17. ajr9645

    ajr9645 Private E-2

    Now something is really wrong. Several websites are not displaying correctly, and I mean way out of whack. Some won't display at all. If I try to go to the Drudge Report, I get:
    File not found
    Firefox can't find the file at /.

    Espn.com is way out of whack, it's a white background, with all the subpages listed down the side.

    I tried uninstalling Firefox, restarting, and then reinstalling, and it's still doing the same thing. Any suggestions. Explorer seems to be fine, except that I hate IE. The only other thing is a USB fault on start up, but if I unplug the printer, then it will start, and I can live with that. I'm starting to think it's time for a new CPU. Otherwise everything is cool.
    Thanks
    AJ
     
  18. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Sounds like a problem to post in either hardware of software ....have you tried opera as a browser?
     
  19. ajr9645

    ajr9645 Private E-2

    Nope, but I'm starting to think about it. Do you have any experience with it?
     
  20. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Opera is similar to Firefox as it is open source ....but I have not used it. Again, I would suggest a post in software to see if the browser issues can be resolved.
     
  21. ajr9645

    ajr9645 Private E-2

    Thanks for all the help. I really appreciate it.
    AJ
     
  22. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    No problem ...safe surfing. :)
     

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