Something rare on the family PC

prashant · Jul 19, 2007

Hey guys,

I hope someone who's a lot smarter than me with regards to PCs can help me out. I spoke to someone in a PC shop and they said they'll take a look but for a price :-(

I've tried to follow as much of the tutorials as I could, Scanned with AVG free antivrus, spybot, and adaware but nothing seems to get rid of this thing called "Downloader.small.cxs" and in the location its called "A0114321.exe" and the only thing thats finding it is the AVG Antispyware scanner.

Im really worried and loosing sleep over this, please can someone help me :-(

chaslang · Jul 20, 2007

Follow the below which is quoted from the READ & RUN ME sticky to toggle System Restore.

8: Toggle System Restore on Win XP and WinME Systems

Once you are sure all malware problems have been removed follow the below steps:

Disable System Restore ( see Disable And Enable System Restore )
[*]Now reboot your PC
[*]Now Enable System Restore using the same link as above

Why we toggle System Restore!

If you have been infected with any trojans, spyware, etc, they could have been saved in System Restore and are waiting to re-infect you. Since System Restore is a protected directory, your tools can not access it to delete files that may contain viruses. Even though your tools may say they are deleting them, they are not! The reason for doing this after your system has been completely cleaned of problems, is so we can remove possible infected restore points. When you disable system restore, it removes restore points!

We only toggle System Restore after you are clean because keeping even infected restore points around while we are fixing things may prove useful if something goes wrong during the process. An infected restore point could be better than none at all!
Click to expand...

prashant · Jul 20, 2007

Thank you so much for your advice, I've just run avg anti spy ware again and it didnt pick up that malware, but it is in the quarantine. Shall I do what you suggested as a precaution?

Once again, I really appreciate the help

chaslang · Jul 20, 2007

You should empty your quarantine and you may want to toggle system restore too just to remove any traces that could be in system restore.

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Something rare on the family PC

prashant Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

prashant Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member