Something running in background

Discussion in 'Malware Help (A Specialist Will Reply)' started by flints, Jul 2, 2009.

  1. flints

    flints Private E-2

    My XP system locks up for 30sec to a minute about every five minutes or so.
    This has been happening for quite sometime.
    I ran the scans and it is still doing it.

    RootRepeal would not initialize so there is no log file.

    My Avast doesn't like Mgtools. I had to disable Avast in order to download and run Mgtools. I also got an error message #5, but not the same one that is shown in the Mgtools thread, sorry I didn't write it down. So I'm not sure the Mgtools logs are complete.


    Thanks

    Neil
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Approximately how long is that? While there is some more to do, the problem may not be malware.

    Uninstall the below old versions of software:
    Java(TM) 6 Update 5
    Java(TM) 6 Update 6

    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.


    After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment
    Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  3. flints

    flints Private E-2

    You asked "How Long?" -Maybe 3 months..???

    I was unable to uninstall Java 6 update 5

    "Error applying transformations verify that the specified transform paths are valid"


    It seems to be running much better now however I still can't run RootRepeal and my networking seems a little slow, especially with embedded video, but that maybe unrelated, i.e. modem, router or ISP.

    Tx
    Neil
     

    Attached Files:

  4. flints

    flints Private E-2

    The computer is still hanging just not as often.
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your logs are clean so it does not appear that your issues are due to any remaining malware. I suggest you try the below.
    • Boot your PC in safe mode with networking and see if you still have the problem
    • Boot your PC in safe mode (without networking) and see if you have the problem
    • Boot your PC in normal mode but with your connection to the internet physically unplugged and see if you have a problem
     

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