Model name: VPCEE23FD So my Sony VAIO laptop is taking very long to boot up. Takes about 30 min - hour to boot to the start menu and that is just the beginning when I try To log in to my profile it takes even longer. When it does go to my profile I cannot open anything. I can only use my computer when it is in safe mode. So went to Sony support website and chated with one of the employes, he connected to my computer (had control of my computer) he checked what the problem was and said this: 12:40 AM Sony Support- Tech 10: I see that issue is with the system Services, Corrupted Registry files and configuration settings of the Windows operating system in the computer that are causing the issue. * * * * * * * * And said this would be the way to solve the problem 12:40 AM Sony Support- Tech 10: It is required to manually reconfigure the system services, repair the corrupted Registry files and the operating system functionality settings in the computer to resolve the issue. * * He could fixed my computer manually but with a price, so I told him I would think about it. The next day I checked this website that said I can fix my problem myself here is the link *(Link removed) Can you tell me if this would work to solve my problem. Also can you tell me what things I can do to fix my computers problems? Also is this problem serious enough that I have to go to a computer repair shop?