Please help me. :cry I had a bad virus/worm. I think it was Internet Security 2010 virus. A friend finally got rid of the virus, but mentioned that she thought it had gotten into my sound driver. Now I have no sound. I have attempted to correct this by going to Dell and downloading the driver, then tried to download the chipset, rebooted, then downloaded the driver, but it did not work. I have ran the Everest as requested. I have attached 4 report files from running Everest. Dell, Dim 4700, P4, 520 (2.8GHZ), HT, INT SNDNICV, BIOS version # A09 Windows XP SP3, Integrated Audio, Recent error message: No active mixer devices available Please forgive me if I have not provided everything you needed. :-o I want to THANK YOU in advance for any help you can provide !