Sound Problems

Discussion in 'Software' started by Agrits52, Dec 14, 2008.

  1. Agrits52

    Agrits52 Private E-2

    I was playing an online game, it wasn't playing right, getting jerky, it stopped responding, so I had to, alt-ctrl-delete, then I just restarted my computer. When it booted back up, I tried to play a game I have on my pc..No sound.

    There is no volumn thingy in my task bar, I went to the sound place, via the control panel, on the 'sounds, speech and devices, then the adjust the volumn, it is showing no 'audio device'..I have tried to update the drivers, it tells me 'i have the best known device' and that the device is working properly. Don't know if this matters or not, at first I tried to wiggle the hook ups in the back of the modem for my speakers, it will make a scratchy sound, so I know my speakers are able to put out noise.

    I have included the report, hope I did that right.

    Please help, tips? And since I know next to nothing about pc, easy terms. ;)

    (I have windows xp)
     

    Attached Files:

  2. dlb

    dlb MajorGeek

    According to the report, you have a Foxconn K8S755A motherboard. There are 3 different variants of this board, but they all use the same drivers. However, your report does NOT show any sound device other than a modem, which is very strange. The only way this could happen would be if the on-board audio is disabled in the system BIOS, or the sound chip on the MB has failed. Power down, unplug the power cord, open the case, and remove the dial-up modem card. You might also want to reset the BIOS to default settings by using the jumper on the motherboard, but this is optional. Close the case, plug in, and power up. Go into the BIOS and look in the 'Integrated Devices' section (it may be called 'On Board Peripherals' or something similar) and make sure the on-board sound is enabled. Set the date & time if you cleared the BIOS using the jumper. Then be sure to save the new settings and exit the BIOS and the PC will boot in to Windows. Hopefully, Windows will detect and install the sound, or will prompt you for the driver. The on-board audio is the Realtek AC'97 codec, and is very common on motherboards from 2-5 years old and older. You can download the drivers from here. If none of this helps, then there's a real good chance the audio chip has failed. You can pick up a basic used sound card from your local used PC store for about $10, or you can get a basic 'generic' new sound card for $20 or $30 at just about any PC store. If you decide to buy a card, be sure to disable the on-board audio in the BIOS (do this even though it doesn't work to avoid any possible conflicts). Before you buy the card, take a look in your Device Manager under the 'Sound, Video, and Game Controllers' section and post what it says (or attach a screen shot to a future post). Look thru the Device Manager for any question marks ? or exclamation points ! or red X's and post what it says n ext to these if any are listed. For more info about your motherboard (and how to clear the BIOS), download the manual from this link.

    Good luck! And welcome to Major Geeks! :wave :major
     

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