sounds trouble

hey
have a question hope anyone can help me...my boyfriend erased our whole hard drive by mistake...however we have everything back except our sounds driver...it said it worked but there is no sounds at all!!! i really need some sound...he also tried downloading some off the web with no success...any ideas???

 

First Welcome to MG.

Second Go to the Control Panel > Sounds and Audio Devices and make sure the volume is set at a reasonable level and the mute option is NOT ticked. Then click on the advanced tab and make sure that Mute all isn't ticked and the Wave isn't muted too.

 

thanks for the welcome, i did as u said and all i am getting is there is no audio device...when i even try and play my ares library i get "can't play audio stream, no hardware is detected"

 

In that case go to the Control Panel>System>Hardware>Device Manager then click on the + sign next to Sound Video and Game Controllers and see if you have any yellow exclamation marks. Also check the sound card you have aalso appears in the list of course.

 

i am totally computer NOT savy...i don't have a button that says systems.....i go into cntrl panel but don't see just sytem in there

 

Well there should be an icon there but not to worry. You can get to the same place by Right Clicking on the My Computer icon and then selecting properties at the bottom of the menu list.

 

no yellow marks but it says in the list, legacy audio drivers and a few more things but no yellow !!!!

 

OK apart from the Legacy devices does it list your sound card? eg Creative SB if you had a Sound Blaster card or possibly AC97? If you're not sure list what it does have (you can ignore the Lagacy Devices.)

 

nope i have none of that...i think i am installing a driver now....but anyways what would u reccommend now??

 

If you are installing a driver what is it for? All drivers are for specific devices - in other words you need the right driver for the sound device (card) you have.

 

ok so i have no idea officially what i am doing, lol...i didn't install anything, so what do i do now? i am not sure what sound driver i need but i do know my motherboard type..does that help?? what should i do now...by the way really appreciate ur help

 

So what other devices are listed under rhe Sounds in the device Manager? Are there any Devices anywhere (not just in sounds) that are labelled as Unknown Devices?

You could tell me the mobo - I can then check if it has onboard sound.

 

ok so under sounds i have the following list:
audio codecs
legacy video capture devices
media cntrl devic
video codecs
along with legacy audio drivers and that is it under sound, video and game

 

Well that explains why you have no sound - there's no sound device to play through. Were there any Unknown devices? And what is your mobo?

 

no there was nothing else in that list, so no unkown devices...what is mobo, somewthing with motherboard?? my motherboard # or type or whatever is d915gav

 

You'll find the driver you need here

It is the second one in the list labelled as Audio Driver for Realtek ALC880 and ALC860

 

so i am running it or whatever, installing it, so what happens after that...am i done or are there further steps?

 

First you download it. Then as it's a zip file you need to unzip it to a folder using WinZip or the like. Then you will need to run its setup or install program.

 

oh my god i really hopes this works....thank you soo much and i will post to let u know if it all worked out....once again, thanks soooo much

 

OK I'll be disappearing soon but I'll check in again tomorrow to provide any further help if you need it.

 

thanks again so much....and i am sure if i have more trble u will be hearing from me,lol.....

 

are u still there...it finished but i still don't have it

 

hey i have the yellow !!!!! next to audio

 

ok so i think i did everything right, however i uninstlled it cause of yellow mark and reinstalled it and rebooted and still nothing but yellow !!!!! i need serious help...should i take my comp to someone??

 

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

 

The driver I pointed you towards was for Windows XP. You do have XP don't you?

You may need to also install the download at the top of the page I'd sent you to before. Try installing that first before the audio driver.