Spy Sheriff Issues - Have followed all sticky's

Discussion in 'Malware Help (A Specialist Will Reply)' started by davidwhittaker, Nov 1, 2005.

  1. davidwhittaker

    davidwhittaker Private E-2

    Hello,

    I seem to be infected with Spy Sheriff, it just showed up today. First off I would like to say thank you in advance for all the great help this site has already been. It is amazing how much time & energy you all devote to this, this is an amazing web site. I truly appreciate it!

    On to my issues. I have followed the "READ & RUN ME FIRST Before Asking for Support" & "SpySheriff (aka SpywareNo) Removal" stickies. I have never done anything with a registry before and all the warnings on this site made me nervous to delete anything without having someone look it over. I have attached my log file.

    If I am reading the "SpySheriff (aka SpywareNo) Removal" sticky correct, my next step should be to select:

    O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
    O4 - HKCU\..\Run: [SNInstall] C:\winstall.exe

    And click FIX in HJT.

    After this I should reboot in Safe Mode as an admin and perform steps 5-7 from "SpySheriff (aka SpywareNo) Removal."

    What does step 8 do?

    Are there any other issues in my registry that need attention.

    Again, thank you in advance for all your assistance. This is an amazing website!

    Dave
     

    Attached Files:

  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Download this trial version of Ewido Security Suite

    • Install ewido security suite
    • Launch ewido, there should be an icon on your desktop double-click it.
    • The program will have a window come up. One of the buttons on the left is to Update. Click the Update button.and then Start the Update. The update will start and a progress bar will show the updates being installed.
    • After it completes the update, click the Scanner button

    Now exit Ewido. Now print the below instructions or save them locally because I want you do have no browsers opened and also have no connection to the internet (unplug your cable) while doing the below.

    Okay, reboot into safe mode and follow the steps below. (If you have any problems at all trying to get into safe mode to complete these steps, just run them in normal boot mode and make sure you tell me when you come back.)

    Open up Ewido and do the following:


    • Click on Scanner
    • Then click Settings
    • Under What to Scan? Select Scan every file
    • Then click OK
    • Click on Complete System Scan and the scan will start.
    • Let the program scan the machine
    While the scan is in progress you will be prompted to clean files that are infected. Leave the defaults selections (to Remove and backup) and click OK. To save yourself some time, you can select Perform action with all infections and then click OK. With the option to scan every file, a lot of cookies will be removed.

    Once the scan has completed, there will be a button located on the bottom of the screen named Save report


    • Click Save report
    • Save the report to your desktop or anyplace you will be able to find it to upload here.
    Reboot into normal mode and reconnect to the internet.

    Come back here and post the Ewido Scan Report along with a fresh HJT log.
     
  3. davidwhittaker

    davidwhittaker Private E-2

    I forgot to save the Ewido report after I ran it the first time. It appears to have cleared everything up.

    Do you still see anything?
     

    Attached Files:

  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Attach a fresh HJT log from normal mode.
     
  5. davidwhittaker

    davidwhittaker Private E-2

    Here is the latest HJT log.

    I am still getting attacked from something. Kaspersky keeps blocking something like "Hellkern".

    The Spy Sheriff appears to be gone.

    Again, thanks for your help.
     

    Attached Files:

  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Download the following two files, create a folder on your desktop, call it TSC. Save these 2 files there!

    Sysclean Package

    Pattern.zip

    Once you have these downloaded into the folder you just created, REBOOT INTO SAFE MODE!

    Once in Safe Mode double click the file sysclean.com. When the system cleaner loads, click SCAN to start the scanner. After you complete the scan reboot and attach a fresh HJT log.
     

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