Spy Sheriff problems not going away!!!!

Hi,

I'm new to the forum, but adhered to all the rules you guys specified in your "READ & RUN ME FIRST Before Asking for Support" thread. I even ran the optional online virus scans etc.

While trying to download a key-generator, I instead downloaded the infamous "spy sheriff". I ran all the scans you guys suggested in the "read and run me first" thread,
Now although the porn pop-ups have subsided, i still get the following error message on my desktop:

"SPYWARE INFECTION!!
Your system is infected with spyware. Windows recommends you to use a spyware removal tool to prevent loss of important data and increase system prefomance (yes I know its spelled incorrectly, as is the error message!)using this PC before having it cleaned from spyware threats is highly discouraged."

Also, my background is a different shade of blue then I had it - but thats minor.

Spysherriff kept coming up in many of the adware/virus scans etc, and I even attempted to remove it manually from add/reomove programs from my computer.

I know that attaching .log files from hijackthis are a last resort, but PLEASE can someone review it and give me some feedback as to what my problem is. I really would hate to wipe my drive clean.

Thanks for your help

-igetbombed

 

Please download Spy Sweeper

• Click the link above to download the program.
• Install it. Once the program is installed, it will open.
• It will prompt you to update to the latest definitions, click Yes.
• Once the definitions are installed, click Options on the left side.
• Click the Sweep Options tab.
• Under What to Sweep please put a check next to the following:
  
  • Sweep Memory
  • Sweep Registry
  • Sweep Cookies
  • Sweep All User Accounts
  • Enable Direct Disk Sweeping
  • Sweep Contents of Compressed Files
  • Sweep for Rootkits
  • Please UNCHECK Do not Sweep System Restore Folder.
• Click Sweep Now on the left side.
• Click the Start button.
• When it's done scanning, click the Next button.
• Make sure everything has a check next to it, then click the Next button.
• It will remove all of the items found.
• Click Session Log in the upper right corner, copy everything in that window.
• Click the Summary tab and click Finish.
• Paste the contents of the session log you copied into notepad and save it as spysweeper.txt and attach it to your next post along with a fresh HJT log.

 

Thanks for the input. Did what you said, and attached the 2 files you requested. Let me know if there is anything else I can do

 

Download this trial version of Ewido Security Suite

• Install ewido security suite
• Launch ewido, there should be an icon on your desktop double-click it.
• The program will have a window come up. One of the buttons on the left is to Update. Click the Update button.and then Start the Update. The update will start and a progress bar will show the updates being installed.
• After it completes the update, click the Scanner button

Now exit Ewido. Now print the below instructions or save them locally because I want you do have no browsers opened and also have no connection to the internet (unplug your cable) while doing the below.

Okay, reboot into safe mode and follow the steps below. (If you have any problems at all trying to get into safe mode to complete these steps, just run them in normal boot mode and make sure you tell me when you come back.)

Open up Ewido and do the following:

• Click on Scanner
• Then click Settings
• Under What to Scan? Select Scan every file
• Then click OK
• Click on Complete System Scan and the scan will start.
• Let the program scan the machine

While the scan is in progress you will be prompted to clean files that are infected. Leave the defaults selections (to Remove and backup) and click OK. To save yourself some time, you can select Perform action with all infections and then click OK. With the option to scan every file, a lot of cookies will be removed.

Once the scan has completed, there will be a button located on the bottom of the screen named Save report

• Click Save report
• Save the report to your desktop or anyplace you will be able to find it to upload here.

Reboot into normal mode and reconnect to the internet.

Come back here and post the Ewido Scan Report along with a fresh HJT log.

 

I already ran Ewido prior to my first post - should I do it again?

 

Yes, make sure you run it exactly as in my steps with the latest updates.

 

Ok,

So I followed your steps and attached the ewido report in .txt format per your request.

From what I could gather, it appears most of my problems have subsided, however, my desktop background is still different then what I set it at (a dark blue), so does this mean I'm still infected in some way, shape or form?

 

Now I need a fresh HJT log from normal mode!

 

Haven't been home in a couple days. I will post a new HJT file as soon as I have a chance this weekend.

 

10-04

 

Sorry it took so long. Attached is the new HJT file after running in normal mode. Essentially, everything has returned to normal, however, I had a different background on my desktop that I now can't get back. Meaning, I had a picture that I took as my desktop background. Now it is just a solid blue.

I've tried going to my computer, display, etc., but it won't even let me click a different choice. Its as if that screen is dead entirely. This is leading me to believe that perhaps I'm still infected. Am I right??? Let me know.

Thanks again for all your help - you guys have been great!!!

 

Get the latest updates for SpySweeper and run a full sweep, afterwards attach the log with a fresh HJT log.