spybot problem

Welcome to Majorgeeks!

Sounds like you are behind a ProxyServer. You have to configure the Spybot to use your ProxyServer.

1. Click "Mode", selecting "Advanced Mode".

2. Click "Settings" in the left pane.

3. Click "Settings" in the right pane.

4. Under "Automation" - "Web Update", check "Use proxy to connect to update server".

5. A "Proxy settings" dialog will appear, prompting you for the proxy server host and port. If the proxy server needs authentication, you can enter the proxy server user name and password.

6. Click "Ok" to close the dialog box.

 

Why not? What happens? Did you configure the proxy server (if you are behind one)?

You can download and install the updates manually from here:

Spybot Search and Destroy Update

 

I repeat the same statement about the proxy server. Are you behind a proxy server or not? That is a typical message that will be seen when the proxy is not configured.

 

Okay so did you install the updates from the link I gave to you? If not, download the updates and run the program to install them. Then run a scan with Spybot and continue.

Either way, continue with the process even if you cannot run Spybot for some reason.

 

Did you uninstall ALL old Sun Java versions and install the current version as requested in the beginning of step 6?

Did BitDefender work okay?


Skip Panda if still having a problem.

 

What version is it and are all old versions uninstalled?

 

Hae you completed the READ & RUN ME yet?

Are you still having malware problems? If so, attach the 6 logs requested in the READ & RUN ME.

 

Your logs are clean!

What is the purpose of your thread? Were you having malware problems?

 

Nothing that is related to malware. And those topics don't really belong in this forum. I will give you a couple things to fix with HijackThis that may help a little. But some of your problems may be due to Symantec.

The items listed below are not malware. You just don't need them to load at startup and they waste system resources and slow your system down.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe

After clicking Fix, exit HJT.

Did that help at all? If not or it did not help enough, look into uninstalling Symantec and using something less resource hungry.

 

Everything you need is in the below procedure which you should follow anyway. Before installing a new antivirus, make sure Symantec is uninstalled. Typically Symantec is as difficult to remove as malware. Check your HJT log and newfiles.txt log (at the end in the uninstall list) after uninstalling Symantec and make sure no signs of Symantec or Norton exist. If they do, it will still be wasting system resoureces on you and it could cause problems for a new antivirus program.

How to Protect yourself from malware!



I suggest you give AVG Free a try.