Spybot S&D

Discussion in 'Malware Help (A Specialist Will Reply)' started by Whovian33, Jun 19, 2005.

  1. Whovian33

    Whovian33 Private First Class

    I've been getting a dialog box lately telling me C:\PROGRAMFILES\SPYBOT-SEARCH_DESTROY\includes\Hijackers.sbi--see include errors.log. When I locate that file, I can't get details. Don't know if this means a hijacker has sneaked in. Ideas? OLB
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    That is a valid Spybot file. Be more specific and tell us the EXACT error message you are getting.

    And when do you get the error message?
     
  3. Whovian33

    Whovian33 Private First Class

    When I run Spybot S&D is when it happens. A warning dialog box says There were problems in the include file C:\PROGRAMFILES\SPYBOT-SEARCH_DESTROY\includes\Hijackers.sbi. See 'Include errors.log for details.
    Also, I am experiencing frequent disconnects still that are very aggravating. Hope this helps. OLB
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Normally I would just say to uninstall Spybot, reboot and reinstall, but you are having other problems, follow the steps below. Make sure you check the links provided and verify you have the versions indicated. For example: SpyBot-Search & Destroy 1.4


    Please follow the steps below:

    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps below:

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     

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