spybot says win32 uploader gen can't remove

Discussion in 'Malware Help (A Specialist Will Reply)' started by zmartha, May 30, 2013.

  1. zmartha

    zmartha Private E-2

    When Spybot warned me, I came to your site remembering how you helped me in the past. So I downloaded all 5 softwares you recommended following all your directions for my WIN7 with a base of Vista 32 bit PC.

    With your permission I shall attach the 5 logs created by these rogue stompers. I am looking forward to zapping whatever this machine holds according to what you see. I will purchase the ones you recommend when this is over.:)

    I tried to upload MGTools log twice, but it doesn't upload.
     

    Attached Files:

  2. zmartha

    zmartha Private E-2

    Oops, I wasn't supposed to try to upload the MGTools log file, but the MGTools zip file, so here goes. I am sorry. BTW, I have a RK Quarantine folder on my desk. Nothing unusual occurred when I ran all these programs--that I could see. They just ran and made a log.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not finding any malware in your logs. What issues are you having?

    Attach the log from Spybot so I can see what it is reporting.
     
  4. zmartha

    zmartha Private E-2

    I wasn't having any issues that I knew of on my PC, but Spybot reported this. (see Log)

    You recommend malwarebytes & superantispyware. And can I put these softwares on both my laptops--the other one is xp? I live alone and no one uses either laptop.

    Will these clash with AVG, Spybot or CCleaner? Is AVG as good as other free AVs? I sure do appreciate your help.
     
  5. zmartha

    zmartha Private E-2

    I used PrtScn on Spybot's report. It named the Win32 downloader.gen. I clicked on the plus sign beside it and it says (SBI $82F4FAFD) Data C:\end
    And when I tried to fix it, it said, "Unexpected error in fixing problems (Cannot create file "C:\Windows\wininit.ini". Access is denied."
     

    Attached Files:

    Last edited: May 31, 2013
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes, you can download both SuperAntiSpyware and MalwareBytes - the free versions. Use them when you suspect issues.

    You didn't attach the Spybot log.
     
  7. zmartha

    zmartha Private E-2

    It is in the post just previous to yours quoted above. It (or I didn't upload it in answer to your spybot log request.) Or maybe that isn't the correct file?

    If Malwarebytes or SuperAntiSpyware, shareware, prevent future invasions, then I want to pay for them.
     
    Last edited: May 31, 2013
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    There is no info in the log to tell me where the file is located. You can purchase both to give you real time protection. Then I would uninstall Spybot.
     
  9. zmartha

    zmartha Private E-2

    Ok, I am sending you the text file Spybot made.
     

    Attached Files:

  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I think Spybot is giving you a false positive. Here is the info on that file:
    Code:
    "C:\"
    end           Mar 15 2013           0  "end"
    Zero size and installed Mar. 15th.

    You can try using windows explorer to find and delete it.
     

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