1. spyware sucks

    spyware sucks Private First Class

    hi when i use spybot and search for updates there is a update detections file. but i can't download it. when i click on download updates, the window that shows the progress of the download pops up, but it doesn't finish downloading.
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

  3. spyware sucks

    spyware sucks Private First Class

    should i just run or save it?
     
  4. spyware sucks

    spyware sucks Private First Class

    oh and would i have to download them manually every time?
     
  5. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Save to your desktop and double click to install. You shouldnt have to do this everytime. Sometimes the servers get tied up and do this.
     
  6. theefool

    theefool Geekified

    Sometimes you have to change the update section. If in the US, you may need to select: Securitywonks.net or securitywonks.org or another download site.

    If you are using spybot 1.4, within the update section, simply click on the section between "Search for Updates" and "Download updates". Between these should be (sometimes on default "see-cure [Europe]). Just click that and a drop down menu should appear. Try a different "server".

    Hope this helps.

    Or just use the manual way as bjgarrick suggested.
     
  7. spyware sucks

    spyware sucks Private First Class

    thanks tahts good to know. bigarrick: when i downloaded i just clicked on run. is that ok?
     
  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Yes, this just downloads to a temporary location only for running once. It should be the same as saving to desktop.

    Let me know if you have any problems.
     
  9. spyware sucks

    spyware sucks Private First Class

    thanks for the help. after i downloaded updates spybot scan showed a SurfSideKick. spybot removed it but im paranoid about it coming back. its happened before where i couldn't remove something.
     
  10. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Attach the log from spybot.
     
  11. spyware sucks

    spyware sucks Private First Class

    spybot log
     

    Attached Files:

  12. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    I dont see anything in that log, I was looking for the log that had the infections you mentioned.

    If you like you can attach a current HJT log from normal mode and I will confirm your clean.

    http://www.majorgeeks.com/images/grenade.gif Download HijackThis 1.99.1

    http://www.majorgeeks.com/images/grenade.gif Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    http://www.majorgeeks.com/images/grenade.gif Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file as your backups will not be safely stored.

    http://www.majorgeeks.com/images/grenade.gifBefore running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    http://www.majorgeeks.com/images/grenade.gifRun HijackThis and save your log file.

    http://www.majorgeeks.com/images/grenade.gif Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post as it will be removed).

    http://www.majorgeeks.com/images/grenade.gifNeed help with HJT? See this thread: NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting
     
  13. spyware sucks

    spyware sucks Private First Class

    HJT log

    oops sorry didn't close stuff. i'll do another scan
     

    Attached Files:

  14. spyware sucks

    spyware sucks Private First Class

    new HJT log
     

    Attached Files:

  15. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    I dont not see any problems, if your not having any problems you should be ok. Make sure you have the latest updates for everything including your OS.
     
  16. spyware sucks

    spyware sucks Private First Class

    awesome. thanks bigarrick
     
  17. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Your Welcome!

    Surf Safely!:)
     
  18. spyware sucks

    spyware sucks Private First Class

    i'm having the same problem with spybot again. i cannot download the updates.. i've tried securitywonks.net and securitywonks.org but they don't work.
     
  19. spyware sucks

    spyware sucks Private First Class

    ok i used MalwareBytes to download them. but i've never had this problem before until these last 2 updated detections files.
     
  20. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Every now and then it will do this, I've had this problem a few times. What I did was simply close Spybot, reopen it and download updates again and it worked fine.
     

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