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spyware and trojen horse on my computer

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by tennisgeek, Apr 12, 2005.

  1. tennisgeek

    tennisgeek Private E-2

    Hey all, I am so new to this. My buddy sent me here because he got his problems solved. I hope someone can help me. I have a trojen horse virse that is embedded. I have nortons but it just catches it and does not delete. I also have AVG and it catches it but does not delete. How to I get ride of it. My computer has slowed down. I think I also have spyware on here because when I sign on the internet I get a couple of sites that just pop up and then I just close them. Sometimes I get about 28 different screens pop up and I have to close them before I can do anything. What is going on. Is there anything I can get to get rid of these? Thanks for any help.
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Welcome To MajorGeeks!
    "Major Geeks for more than your General Needs."


    First, please follow ALL the steps in this Sticky thread

    READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    [​IMG]After doing ALL of the steps in the READ ME and you still have a problem:[​IMG]

    [​IMG] Download HijackThis 1.99.1[​IMG]

    [​IMG] Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT[​IMG]

    [​IMG] Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file as your backups will not be safely stored.[​IMG]

    [​IMG]Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.[​IMG]

    [​IMG]Run HijackThis and save your log file.[​IMG]

    [​IMG] Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post as it will be removed).[​IMG]


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