Spyware on friend's computer

Discussion in 'Malware Help (A Specialist Will Reply)' started by spaceywolfe, Nov 24, 2007.

  1. spaceywolfe

    spaceywolfe Private E-2

    Hello!
    You guys have been great and have helped me on my own computers, in the past. My friend's computer is bogged down with a bunch of spyware and I'm trying to clean it up for him.

    I have gone through all of the steps in the Read Me Run Me First thread.

    One thing: I accidentally had skipped doing the AVG scan. I did run it as soon as I realized it (I had already completed the bitdefender and panda scans). For some reason, it would not let me save the AVG log file. Sorry about that... it did find about 7 or 8 things, though

    Ok, so here's what I do have!

    (PS- I'm going to install Comodo firewall, right now)...

    Thanks,
    Stacey :wave
     

    Attached Files:

  2. spaceywolfe

    spaceywolfe Private E-2

    and the rest...
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 6"
    Java 2 Runtime Environment Standard Edition v1.3.1_04
    Viewpoint Media Player

    Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    After clicking Fix, exit HJT.

    Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Attach new logs for:
    HJT
    GetRunKeys
     
  4. spaceywolfe

    spaceywolfe Private E-2

    okay,
    since my last post I have installed Comodo firewall and Avast anti virus... just thought you might need to know...

    I have finished the steps per your instructions... here's my new logs
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs look clean. You may uninstall any programs we had you download (including CounterSpy, etc).

    If you are not having any other malware problems, it is time to do our final steps:

    1. If we used Pocket Killbox during your cleanup, do the below
    * Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    8. If you are running Windows XP or Windows ME, do the below:
    * go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
    * How to Protect yourself from malware!
     
  6. spaceywolfe

    spaceywolfe Private E-2

    thank you for all of your help!!!:D
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You're quite welcome ...safe surfing! :)
     

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