Spyware, popups, popunders, and smitfraud

Discussion in 'Malware Help (A Specialist Will Reply)' started by mjfreder, Oct 7, 2007.

  1. mjfreder

    mjfreder Private E-2

    I have gone through the steps as you recommended for READ & RUN ME FIRST. Malware Removal Guide. I am still getting popups and popunders. I am attaching the requested files:
    CounterSpy
    BitDefender
    PandaActiveScan.
    GetRunKey
    ShowNew
    log from HijackThis

    Thanks in advance for the help!
     
  2. mjfreder

    mjfreder Private E-2

    Here are the additional files:
     

    Attached Files:

  3. mjfreder

    mjfreder Private E-2

    I don't think the first atached files worked - here they are again.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please use add/remove programs to uninstall:
    Java 2 Runtime Environment, SE v1.4.2
    Viewpoint Manager (Remove Only)"
    Viewpoint Media Player

    Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    After clicking Fix, exit HJT.

    Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:

    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt

    Please attach new logs for:
    ShowNew
    GetRUnKey
    HJT
    Avenger
     
  5. mjfreder

    mjfreder Private E-2

    Many Thanks for the help! Here are the new files as requested.
     

    Attached Files:

  6. mjfreder

    mjfreder Private E-2

    and here's the avenger file...
     

    Attached Files:

  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I will ask you again to please uninstall:
    Viewpoint Manager (Remove Only)"
    Viewpoint Media Player

    Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    After clicking Fix, exit HJT.

    Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:
    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt

    Please attach new logs for:
    ShowNew
    GetRUnKey
    HJT
    Avenger
     
  8. mjfreder

    mjfreder Private E-2

    Thanks! Sorry about missing the step of removing viewpoint manager. Here's the 4 requested files.
     

    Attached Files:

  9. mjfreder

    mjfreder Private E-2

    Here's the Highjack This file.
     

    Attached Files:

    Last edited: Oct 8, 2007
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs look clean. You may uninstall any programs we had you download (including CounterSpy, etc).

    If you are not having any other malware problems, it is time to do our final steps:

    1. If we used Pocket Killbox during your cleanup, do the below
    * Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    8. If you are running Windows XP or Windows ME, do the below:
    * go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
    * How to Protect yourself from malware!
     

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