Spyware problem

Hi. I found this place while on google trying to find a way to solve my problem.

To be honest, I am not very computer literate, so i will try to explain my problem the best I can.

My problem: There is a red "X" on the bottom right of my screen. When I put my mouse on the X, there is a message that says "Windows has detected spyware infection! Click here to protect your computer from spyware". There was a XP Antispyware 2009 installed on my computer. I believe I deleted it, but I still have that message that my computer is infected. Also, my homepage has changed.

any help would be greatly appreciated.

thanks

 

Welcome to Major Geeks!

Please follow the instructions in the below link and attach the requested logs when you finish these instructions. If something does not run, write down the info to explain to us later but keep on going. Do not assume that because one step does not work that they all will not.

READ & RUN ME FIRST. Malware Removal Guide


Note: If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode