Spyware Problems

If you have run all the steps in the READ ME (and did then in safe mode as requested), follow the steps below.

- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).

 

Please post in your own thread. Before doing so read the Announement and sticky threads and make sure your run ALL steps of the Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

Do not post logs unless requested.

 

Longphi,

Run the steps below.

First we need to fix a bug in Spybot's default configuration.

Fixing SpyBot's Ignore Products Bug:
I want you to run SpyBot and get into the Advanced mode by selecting Mode and then
Advanced mode. Then select Settings and the in the left column select Ignore Products.
In the right window pane make sure the All products tab is selected. Then in that
window, right click your mouse and choose "Deselect all". Now in the left pane click
at the top on SpyBot S&D and then choose Search for Updates. Download any updates
required. Now click Check for Problems. Fix any that are found.

Hopefully this will find an fix the NewDotNet stuff.

If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
For all OS types, make sure viewing of hidden files is enabled (per the tutorial).

Please run HijackThis and click on the "Open the Misc Tools Section" button on the open page. Then select "Open process manager" on the left-hand side.
Look for the following process (or processes) and one at a time kill them by selecting it and then click "Kill process". Then click yes.
C:\WINDOWS\Downloaded Program Files\SAHUninstall_.exe

After killing all the above processes, click "Back".
Then please click "Scan" and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr51.dll
O2 - BHO: URLLink Class - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet6_38.dll
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [PSoft1] C:\WINDOWS\system32\psoft1.exe
O4 - HKLM\..\Run: [cfgmgr51] RunDLL32.EXE C:\WINDOWS\cfgmgr51.dll,DllRun
O4 - HKLM\..\Run: [G3] C:\WINDOWS\system32\GSMedia3.exe
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O16 - DPF: {2F5B39C5-C6F5-447A-A946-48B382C53985} - http://www.pacimedia.com/install/pcs_0019.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/09e8d69e844ce5f6f017/netzip/RdxIE601.cab

After clicking Fix, exit HJT.
Boot into safe mode and use Windows Explorer to delete:
C:\WINDOWS\cfgmgr51.dll
C:\Program Files\NewDotNet <--- the whole folder
C:\WINDOWS\system32\psoft1.exe
C:\WINDOWS\system32\GSMedia3.exe

Additional step to delete SAHUninstall_.exe:
- Click Start, Run, and enter cmd in the box and click OK. This opens a commend prompt windows.
- Enter the following command lines each followed by the enter key
cd C:\WINDOWS\Downloaded Program Files\
attrib -r -h -s SAHUninstall_.exe
del SAHUninstall_.exe
exit

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try
again. Other wise open Task Manager and kill the process if running then delete the file.

Now run Ccleaner (installed while running the READ ME FIRST). Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.

Now reboot in normal mode and post a new HJT log. And tell us how things are working.

 

You're welcome!

Did you mean you could not have HJT fix those two items because they were no longer there?

At anyrate your log is clean now.