Spyware

Please help me again!!!!!!!!!!!!!!

I have contracted spyware, adware or whatever you call it. Can not seem to get rid of it all!!!!!!!

I have downloaded Hijack this and scanned it and the results are listed below.

Logfile of HijackThis v1.99.0
Scan saved at 5:39:07 PM, on 1/7/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

C:\Documents and Settings\Randall\Local Settings\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe


Will you please help me.. and then tell me what to do to keep it off.

Thanks a million
Randy

 

Hi Randy,

You are running HijackThis improperly - you must extract it to a safe folder.
Your log shows a lot of issues. Start by removing Viewpoint, Ebates Moe Money Maker, P2P Networking, Messenger Plus and Weatherbug via Add/Remove Programs. They are begging to give you more problems!

Here is the canned speech

Generally, it is a good idea to start with the Cleanup Tutorial HERE:

READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan and Virus Removal

There are only a few of us Volunteers who regularly offer advice in this forum. Running through the above Tutorial will remove a lot of stuff that would otherwise clog a HijackThis Log and save us valuable time.

Please let us know the steps that you are able to complete and the ones that give you problems. Note that you need to be in Safe Mode with System Restore OFF (if you have it) and have the Viewing of Hidden Files ENABLED as per the instructions in the link. Make sure to do the Online Scans.

Post back and let us know how you fared. Also, send us a HijackThis Log. Please be sure to follow the instructions below:

Note that your HijackThis should be up-to-date (v1.99) and MUST be extracted to its own safe folder – C:\Program Files\HijackThis!
Should you need a Fresh Download of HJT, get it HERE: HijackThis v1.99

Also note that, before you scan, you MUST close all running programs including your web browser, e-mail and items in the system tray.

Please save your HJT Log as a .txt File and attach it via the "Manage Attachments" tool in the Additional Options section when you post.

I’m not around this forum too often these days, but somebody will try to take a look when they get a chance.

Best luck
PP

 

Thanks for the information. I did all that you mentioned but I can not find Viewpoint, Ebates Moe Money Maker, P2P Networking, Messenger Plus and Weatherbug in the Add/Remove Programs area. What do I need to do to find them?

I did download the downloads and did what you suggested and it is running better but still a little slow and a popup once in a while, but not near as much as it was.

Thanks,
Randy

 

Hi Randy,

Were you able to do the Online Scans?

The items I asked you to remove should be in Program Files Folder as well - We can deal with them later.

Please situate HJT in its own folder:

To create a new folder:
Click START > My Computer > Local Disc C: > Program Files
Now, RightClick on an Empty Area and select New > Folder & name it HijackThis and ENTER

To Extract HijackThis:
Now, RightClick your HijackThis ZIP File and select Extract All > Next > and browse to your newly created HijackThis Folder (C:\Program Files\HijackThis)and click Next.

Now. scan from there, save the log as a .txt file and attach it using the "Manage Attachments" tool when you post.
Let's see if we can get you fixed up!

I will try to check back this evening, if possible.

PP