ss.exe.exe

Hi


ss.exe.exe is malware and to start the process of removing this and any other malwares that maybe on your PC, its best to follow the below steps and once completed attach the requested logs.


Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

• Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
• Make sure you check version numbers and get all updates.
• Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

• After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.

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• When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
  • CounterSpy
  • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
  • Bitdefender - from step 6
  • Panda Scan - from step 6
  • runkeys.txt - the log from GetRunKey.bat
  • newfiles.txt - the log from ShowNew.bat
  • HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs![/B

 

Most likely as malware will affect certain applications, browser in many infections, but what alot of malware does and especially the trojan type is to connect to its master and download further infections onto your PC, which dependent on the type of malware can do alot of those things.

Some info on ss.exe.exe however its advisable to run through that guide as you may not only have that one infection now but many and the only way we can find that out is with those logs.

 

Can you boot into Safe Mode and run applications without them closing down?

 

If this does not work, at least try to follow the directions for getting the below logs. The all run in the matter of seconds:

- GetRunKey
- ShowNew
- HijackThis - make sure you install and RENAME as requested.