Startup Repair Loop

hic-lock · Feb 17, 2014

My son’s PC, DELL – Windows 7 64bit, seems to be stuck in the Startup Repair Loop. He was apparently listening to music videos before this problem started. We’ve run the FRST64 from a flash drive and have attached the log. thanks in advance...

Kestrel13! · Feb 18, 2014

Not seeing much to do at all from the log you have given me. Let's try though. Be aware, I may send you off to the software forum.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Attached is fixlist.txt

Save fixlist.txt to your flash drive.

You should now have both fixlist.txt and FRST64.exe on your flash drive.

Now re-enter System Recovery Options.
Run FRST64 and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt).
Please attach this to your next message. (How to attach)

===================

Any better?

hic-lock · Feb 20, 2014

Ok, I understand. I’ve re-run FRST64 as directed and attached the fixlog file

Kestrel13! · Feb 21, 2014

Are you now able to boot normally or not?

hic-lock · Feb 21, 2014

Negative. It sets up loading windows files and goes directly to the ‘startup repair’ window again. Those options either send me into a repair loop or shut down the computer…

Kestrel13! · Feb 22, 2014

Try this:

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Attached is fixlist.txt

Save fixlist.txt to your flash drive.

You should now have both fixlist.txt and FRST64.exe on your flash drive.

Now re-enter System Recovery Options.
Run FRST64 and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt).
Please attach this to your next message. (How to attach)

----------------

Now can you boot normally?

hic-lock · Feb 24, 2014

Ok, I’ve run FRST64 again with the new fixlist text file. I’ve attached the new log for your review.

At this moment I cannot boot normally…

Kestrel13! · Feb 24, 2014

I think it's time to say that you might be better off posting in the software forum about this. Very best of luck in resolving your issues. If it gets sorted, do feel free to return here for a full malware check up!

hic-lock · Feb 24, 2014

Ok, I’ll give it a try. I must say though, this isn’t my first time here and ALL of you at Major Geeks are very helpful and VERY professional in your approach and dealings with us here in cuckoo land!

Thanks for the help!

chaslang · Feb 24, 2014

Please run another scan with FRST like you did when you first started this thread and attach the new log. Just want to be sure that nothing new shows up.

hic-lock · Feb 25, 2014

OK, I have run FRST64 and attached the log file as requested.

chaslang · Feb 25, 2014

Let's try the below.

Download this >> View attachment fixlist.txt

Save fixlist.txt to your flash drive.

You should now have both fixlist.txt and FRST64.exe on your flash drive.

Now reboot back into the System Recovery Options as you did previously.
Run FRST64 and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt).
Please attach this to your next message. (See how to attach)

Now see if you can boot into normal Windows.

hic-lock · Feb 26, 2014

I’ve run FRST and used the new fixlist file and attached the log file.

I’ve restarted the computer and it’s still returning to the “startup repair” windows…

chaslang · Feb 26, 2014

Okay then there is probably nothing we can do for you in this forum. You may want to check to see if you can get one of the below restore points to install

Restore point made on: 2012-07-11 19:17:31
Restore point made on: 2012-07-12 07:06:23
Restore point made on: 2012-07-17 15:29:12
Restore point made on: 2012-07-20 17:05:28
Restore point made on: 2012-07-24 05:52:47
Restore point made on: 2012-07-27 06:28:24
Restore point made on: 2012-07-31 08:03:59
Restore point made on: 2012-08-03 15:45:00

They were shown in your FRST log. Not sure why there is nothing newer!!

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Startup Repair Loop

hic-lock Private E-2

Attached Files:

FRST.txt

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

Attached Files:

fixlist.txt

hic-lock Private E-2

Attached Files:

Fixlog.txt

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

hic-lock Private E-2

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

Attached Files:

fixlist.txt

hic-lock Private E-2

Attached Files:

Fixlog.txt

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

hic-lock Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

hic-lock Private E-2

Attached Files:

FRST.txt

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

hic-lock Private E-2

Attached Files:

Fixlog.txt

chaslang MajorGeeks Admin - Master Malware Expert Staff Member