still cant get rid of rootkit??help!

Discussion in 'Malware Help (A Specialist Will Reply)' started by alphi, Aug 11, 2009.

  1. alphi

    alphi Private E-2

    i followed chaslang's advice (very good,well explained advice :) ) on how to get rid of malware..in particular a nasty rootkit..attached is the log files..anybody with some tech knowledge please help!:)
     

    Attached Files:

  2. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Welcome to MajorGeeks!

    Please attach the remaining requested logs.
    I am currently reviewing your logs and will get back to you with a set of instructions as soon as possible. Our queue is working the oldest threads first.

    Thanks for your patience.
    dr.m
     
  3. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Hello, alphi

    The below fixes are specific to your problem and should only be used for issue(s) on this machine. Also, please do not install any other software while we are still working with you unless instructed. Once we have given you the all clean and final instructions you will be free to install what you want.

    Step 1:
    Please look in Add/Remove Programs for the following and uninstall if found. If you get any errors just make a note and proceed
    Step 2:
    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Step 3:
    Now we need to use ComboFix.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Make sure you have shut down all protection software (antivirus, antispyware, firewall...etc) programs so they do not interfere with the running of ComboFix. *Remember to re-start them before coming back online.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
      If it asks you to overide the previous file with the same name, click YES.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
      http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.


    Step 4:
    Open CCleaner - select "Cleaner" > "Run Cleaner" <---use this function ONLY!

    Step 5:
    Now install the latest Sun Java Runtime Environment

    Step 6:
    Now go to this link MGTools and download the new version of MGtools....overwrite your previous MGtools.exe file with this one.

    Then run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, use right click and select Run As Administrator).

    Please attach the below logs to your next reply:
    • C:\MGlogs.zip
    • C:\combofix.txt

    Make sure you tell me if you had any problems running this procedure and give a description of how things are working now!

    dr.m
     

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