Still getting popup's and adds in firefox

g6qwerty · Feb 2, 2014

Ran Read and Run Me first. Still getting pop up ads and in page ads in firefox and google chrome, IE seams to be working fine at the moment.

Here's the Logs, forgot to run Hitman pro till after mg tools.

Thanks

Kestrel13! · Feb 3, 2014

http://img805.imageshack.us/img805/9659/rktigzy.gif Fix items using RogueKiller.

Double-click RogueKiller.exe to run. (Vista/7/8 right-click and select Run as Administrator)
When it opens, press the Scan button
Now click the Registry tab and locate these 2 detections:

[RUN][SUSP PATH] HKCU\[...]\Run : NextLive (C:\Windows\system32\rundll32.exe "C:\Users\Vostro\AppData\Roaming\newnext.me\nengine.dll",EntryPoint -m l [7][-][x]) -> FOUND

[RUN][SUSP PATH] HKUS\S-1-5-21-643325697-1089378904-565152246-1000\[...]\Run : NextLive (C:\Windows\system32\rundll32.exe "C:\Users\Vostro\AppData\Roaming\newnext.me\nengine.dll",EntryPoint -m l [7][-][x]) -> FOUND

Place a checkmark next to each of these items, leave the others unchecked.
Now press the Delete button.
When it is finished, there will be a log on your desktop called: RKreport[2].txt
Attach RKreport[2].txt to your next message. (How to attach)
Reboot the machine.

Re run Hitman and have it remove Malware and Potential Unwanted Programs.

http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts.

Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.

The tool will open and start scanning your system.

Please be patient as this can take a while to complete depending on your system's specifications.

On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

Attach JRT.txt to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

g6qwerty · Feb 3, 2014

Got ahead of myself and ran Supper Anit spyware and had it uninstall pup, and remove what it found, Also ran your steps below, Didn't Find the stuff with Rouge Killer to delete so ran rest of steps. Forgot to run, MG Tools, will attach files, but Rival Gamming Ads are still poping up in firefox.

g6qwerty · Feb 3, 2014

Ran MG Tools here's the log.
Chrome
When I do Alt + Home i get http://xfinity.comcast.net/?cid=insDate09112012 and it gives me pop up ads when i click on the search button on the page it redirects to a random ad, but when i use the drop down suggestion it works fine.

Getting this when open a new tab in google chrome
"No webpage was found for the web address: chrome-extension://amfclgbdpgndipgoegfpkkgobahigbcl/redirect.html"

Also some text in wepages (wiki page was one of them) is being hyperlinked by "ads By Highlightly" in Chrome too.

IE browser seams to have no problems, I Reset it after I had first ran the read and run me first guide.

Firefox has in page ads that say their from Rival Gaming, and Pop up ads when viewing majorgeeks.com (Has a Addon called Rival Gaming but Theirs no option to remove it.

Thanks for the helps so far.

Kestrel13! · Feb 4, 2014

Uninstall thse:

InstallIQ Updater

ScorpionSaver Services

Delete these:

C:\Users\Vostro\AppData\Local\RivalGaming\Updater.exe

C:\Users\Vostro\AppData\Local\genienext

C:\Program Files\Level Quality Watcher

Re run RogueKiller and attach log.
Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

...but Rival Gamming Ads are still poping up in firefox.
Click to expand...

Getting this when open a new tab in google chrome
Click to expand...

How are the browsers now?

g6qwerty · Feb 4, 2014

When I try to uninstall ScorpionSaver Services its says
"The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter an alternate path to a folder containing the installation package 'InstallServices32.msi' in the box below."
The same error messages as this guy got https://forums.malwarebytes.org/index.php?showtopic=138064 but this computer's windows 7 is 32bit.

Could not find or the folder RivalGaming, It didn't exist.
C:\Users\Vostro\AppData\Local\RivalGaming\Updater.exe
Rest where empty folders, I deleted them.

Ran Rest of Instructions here's the logs Also below some other things I came across. Still have pop up ads in Chrome and Firefox, Firefox still has In Page pop out text ads

Also found in C:\Users\Vostro\AppData\LocalLow\
C:\Users\Vostro\AppData\LocalLow\Plus-HD-4.8 (one of the extensions in firefox I uninstalled was causing ads)

C:\Users\Vostro\AppData\LocalLow\FCSB000063449\Toolbar\ShopToWin.ico and other files one being Uninst.exe Also Had Uninstalled this.

In google Chrome Extensions, their is
ScorpionSaver 5.0
HighLighty 1.9.0.0
QuickShare Widget 1.4

In Firefox Addons
HighLighty 1.9.0.0 (no remove option)
QuickShare Widget 1.1
RivalGaming 1.0.0 (no remove option)

Fixing the computer for a friend Looks like theirs only bookmarks saved in Firefox, so It may be easier to reinstall both Firefox and Chrome.

Kestrel13! · Feb 5, 2014

Try uninstalling Scorpion saver with Revo Uninstaller, if it does not change the behaviour of the browsers, we will reinstall as you say, but I will provide you with thorough instructions on how to do so, including backing up the bookmarks for Firefox.

g6qwerty · Feb 5, 2014

I used it to uninstall scorpion saver.

Also found out I could reset Firefox so I did that and don't seam to have any more unwanted popup ads but still am getting in page text hover ads from highlighy and rivalgaming
Still unable to uninstall Highlighly and rivalgaming addons from firefox even when in safemode

Google Chrome seams to be fine after uninstalling these 2 extensions
ScorpionSaver 5.0
HighLighty 1.9.0.0

Kestrel13! · Feb 6, 2014

We are going to be uninstalling your old version of FireFox and installing the new version. (Except use Revo to uninstall it) So do the below to save bookmarks:

Run FireFox and click Bookmarks.

Then select Organize Bookmarks.

Then on the next window click File and then select Export. Save the bookmarks.html file to your Desktop for later use in importing.

Now download and save the installer for the current version of FireFox but DO NOT install it yet. Get it here: Mozilla FireFox

You will need exit FireFox now and use Internet Explorer to continue with the below until we reinstall FireFox.

Start by uninstalling FireFox and then reboot. Do not skip the reboot.
After reboot, delete the below folders:

C:\Program Files\Mozilla Firefox

C:\users\UserAccount\AppData\Roaming\Mozilla\Firefox

where UserAccount is the actual user account name being used.

Now reinstall FireFox from the file previously downloaded.
Import your bookmarks file. (similar process to exporting).

--------------------

Any better?

g6qwerty · Feb 6, 2014

Don't see any more ads or pop ups in firefox, changed back the search engine in Chrome back to google.
Everything seams to be working fine no problems.

Kestrel13! · Feb 6, 2014

If you are not having any other malware problems, it is time to do our final steps:

We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.

Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.

Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.

If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.

Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.

Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

After doing the above, you should work thru the below link:

How to Protect yourself from malware!

g6qwerty · Feb 7, 2014

Yep all is working good now, thanks for all your help.

Kestrel13! · Feb 7, 2014

You're most welcome.

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Still getting popup's and adds in firefox

g6qwerty Private E-2

Attached Files:

MGlogs.zip

RKreport[0]_S_02022014_143833.txt

TDSSKiller.3.0.0.19_02.02.2014_15.11.08_log.txt

mbam-log-2014-02-02 (14-39-27).zip

HitmanPro_20140202_1749.zip

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

g6qwerty Private E-2

Attached Files:

SUPERAntiSpyware Scan Log - 02-03-2014 - 10-53-48.log

JRT.txt

HitmanPro_20140203_1452.log

RKreport[0]_D_02032014_144000.txt

g6qwerty Private E-2

Attached Files:

MGlogs.zip

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

g6qwerty Private E-2

Attached Files:

MGlogs.zip

RKreport[0]_S_02042014_203057.txt

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

g6qwerty Private E-2

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

g6qwerty Private E-2

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

g6qwerty Private E-2

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member