still have issues after all steps preformed

Welcome to Major Geeks!

What malware problems do you need help with? Incorrect reports of amount of RAM is not a malware problem. Some software including Microsoft's own msinfo32 frequently reports the incorrect amount of RAM.

If you have malware problems, you should have already attached the requested logs and should have told us what malware problems you are having.

 

I'm sorry but you will have to post any questions you have about managing your startup processes in the Software Forum. These are not topics for the Malware Removal Forum and we already gave you tips for Dealing with Startups in step 4 of the READ & RUN ME.

This is normal firewall behavior and why you install a software firewall to protect you.

Your logs are clean. The only problem I see is that you are running multiple antivirus programs and potentially multiple software firewalls. You have both Norton Security Suite and iolo technologies' System Mechanic Professional installed.


Since you are not having malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!