Still having issues

I would appreciate some assistance. I have read and followed all advice in the Read Me First tutorial. I run XP, SP2. The Kaspersky scan results from yesterday are attached and show 2 trojans and an exploit. Ad-Aware (log attached) found 16 issues. Microsoft's 2 scanners didn't find anything. Neither did Symantec. Panda (attached log) found Better Internet. I also attached BitDefender's log.

I have 2 main issues: 1) My browser frequently cannot connect. Resetting the router usually fixes this problem. However, the router (Netgear) allows 2 other computers to connect wirelessly and there are times when they can connect and I cannot. It seems that the longer the computer is on, the less likelihood I have of being able to connect. 2) The computer is slow. Logging into my account may take 2 or 3 minutes.

Finally, there are times when Word or other random programs will stop responding without any real reason.

I do run Ad-Aware and Norton scans regularly. Last night, I was finally able to download several Windows updates. I hadn't been able to sign onto their update site for at least 2 weeks because of Error 0x800A01AE. I was able to fix that problem with Windows on-line assistance.

Thank you for your assistance.

 

I have tried to follow all directions in the tutorial. My bitdefender file is quite readable as text, although it has a lot of code in it. I wondered about that but thought it might be normal. I am not working with any other forum. I deleted a lot of stuff with ccleaner run from my husband's directory (David). As to Kaspersky, after completing the scan last night, I copied everything showing in the report into a Word file. Is there a better way that I don't know about? I'm not sure if I have the XP, SP2 disk as the software was loaded when we bought the computer and I don't recall unpacking any CDs, but I'll look. I have Norton Internet Security 2005. It does have a firewall, which I disabled. Do you consider Norton's or Zone Alarm's better? Thanks for your help.