Still having problems

Welcome to Major Geeks!

I your copy of Spy Sweeper a paid version or a free trial? If free, uninstall it now.

Have you been deleting files on your own or following instructions from somewhere else? All of the below valid Windows Services appear to have their files missing from your PC.

Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Uninstall the below software:
Viewpoint Media Player <-- should have been uninstalled in step 0 of the READ ME

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {4B4E9DC2-5201-2ADC-0210-5C00BFBB89BB} - C:\WINDOWS\system32\dykhehbu.dll (file missing)
O2 - BHO: {51dd868c-f879-029a-9724-948a7b307c1c} - {c1c703b7-a849-4279-a920-978fc868dd15} - C:\WINDOWS\system32\vqdtrojy.dll (file missing)
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [QdrModule10] "C:\Program Files\QdrModule\QdrModule10.exe"
O4 - HKCU\..\Run: [Kzaw] C:\WINDOWS\system32\??pPatch\?vchost.exe
O4 - HKCU\..\Run: [Ammsshts] C:\WINDOWS\system32\?racle\l?ass.exe
O4 - HKCU\..\RunOnce: [3P_UDEC] "C:\Documents and Settings\Michelle#1\Local Settings\Temporary Internet Files\Content.IE5\LUG7QP6H\CleanerInstall[1].exe" 0;B;
aid=rbrnm_lk_3_728x90_onclick_dscl11&lid=3_728x90_onclick&affid=nm_151076_C761A66CAC2511DC9A42151076ECFFFF_E83E2E7DF9734475AEB1C501F6C62CA7
O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\BPGame.exe (file missing)
O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} (FunGamesLoader Object) - http://aol.worldwinner.com/games/v47/shared/FunGamesLoader.cab
O16 - DPF: {AED98630-0251-4E83-917D-43A23D66D507} (Download Helper Class) - http://activex.microgaming.com/DLhelper/version7/dlhelper.cab
O20 - Winlogon Notify: crypt32set - C:\WINDOWS\Media\fuwarxyus.dll (file missing)
O20 - Winlogon Notify: khfdbyx - khfdbyx.dll (file missing)
O20 - Winlogon Notify: WLCtrl32 - C:\WINDOWS\SYSTEM32\WLCtrl32.dll
O23 - Service: HTTPFilter - Unknown owner - C:\WINDOWS\TEMP\175093.exe (file missing)
O23 - Service: RasMan - Unknown owner - C:\WINDOWS\TEMP\142515.exe (file missing)

After clicking Fix, exit HJT.

Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Yes! You will need to get them back into the correct folders if the files are really missing. You may need your Windows CD to do this if backup copies do not exist on your hard disk (possibly in this folder C:\WINDOWS\ServicePackFiles\i386 ). However this is not a topic for the Malware Forum. This topic is more appropriate for the Software Forum.

Did you run the below? I still see messenger in your HJT log.

Now we need to use ComboFix again.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You're welcome. Your logs are clean.

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix then UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN
   • Now type combofix /u in the runbox and click OK.
   • Note: The space between the X and the /U, it must be there.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you run RenV.exe, you can delete it and the Log.txt file on your Desktop.
9. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
10. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
11. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
12. If you are running Windows XP or Windows ME, do the below:
    • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
13. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!