Still Having Problems

Hello, kirk48

Re-run Hitman Pro, activate/enable the free trial and allow it to remove -

Malware
Potential Unwanted Programs​

After reboot and when you are back in Windows, rescan with HitmanPro and upload the new log.

Now, re-run RogueKiller.exe. (Vista/Windows7/8/10 users should right-click and select "Run as Administrator")
After it finishes the scan, select the following tabs and then select any of the below that exist and then click the Remove Selected button.

Registry => all PUPs
Files​

Then immediately reboot your PC.

Then run a new scan with RogueKiller and save a log as in the original instructions and upload that new log.

Next please download Junkware Removal Tool to your desktop.

• Make sure to shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Upload JRT.txt to your next message.

Also download AdwCleaner by Xplode and save to your Desktop.

• Double click on AdwCleaner.exe to run the tool.
  Vista/Windows 7/8 users right-click and select Run As Administrator
• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• When it's done you'll see: Pending: Please uncheck elements you don't want removed.
• Now click on the Report button...a logfile (AdwCleaner[S#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
• Upload this log to your next reply.

*Your MGlogs.zip is very incomplete... run it again ensuring that protection software is disabled, that UAC is turned off, you are running it as Admin, and you must wait for it to tell you it is finished. Please run MGTools.exe again.

Finally, download the latest version of Farbar Recovery Scan Tool and save it to your desktop.

Note: Make sure you download the correct version ( 32 bit or 64 bit ) for your PC. Only the correct version will run so if you make a mistake and download the wrong one, go back and get the other.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press the Scan button and wait.
• The first time the tool is run it makes two logs, FRST.txt and Addition.txt in the same directory the tool is run.
• Please upload them in your next reply.

Please upload the below logs:

• updated HitmanPro log
• updated RogueKiller log
• C:\MGlogs.zip
• the JRT.TXT log
• AdwCleaner[S#].txt
• FRST.txt and Addition.txt

 

You have uploaded an executable for FRST rather than the requested logs.

 

Where is the requested Addition.txt?

 

That's most likely the cause, as I'm not finding malware-

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase it, it provide no protection. It do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. Go back to step 6 of the READ ME and re-enable your Disk Emulation software with Defogger if you had disabled it.
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. If running Vista, Win 7/8/10 - it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Go to add/remove programs and uninstall HijackThis.
6. Go to the C:\MGtools folder and find the MGclean.bat file. Double-click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
7. After doing the above, you should work through the below link:
   • How to Protect yourself from malware!

Safe surfing! http://i268.photobucket.com/albums/jj5/drmoriarty/Emoticons/char145.gif