Still in trouble?

Welcome to MGs!

Please remember to post HJT logs from normal boot mode as indicated in the READ ME. Your was obtained in safe mode. I will give you some things to fix below but they may not find everything or be correct (so I have to make some assumptions) because of the safe mode log.

Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'. On the page that opens, scroll down to Microsoft Windows Update (if that is not found, look for the short name: Windows Update)... then right click the entry, select 'Properties' and press 'Stop Service'. When it shows that it is stopped, next please set the 'Start-up Type' to 'Disabled'. Press 'OK' until you get back to Windows.

Now repeat the about stop and disable for the following service: sdktemp

Next, run HJT, but instead of scanning, click on the "None of the above, just start the program" button at the bottom of the choices. At the lower right, click on the 'Config" button, and then the Misc tools' button ... select 'Delete an NT Service" ... copy/paste the following into the box that opens, and press "OK":

Microsoft Windows Update

If that does not work, use the short name: Windows Update

Now repeat the Delete NT Service steps for: sdktemp

Now exit HJT but do not reboot when it tells you it needs to. We will do that further down after running HJT again to fix some other items.

make sure viewing of hidden files is enabled (per the tutorial).

Please run HijackThis and click on the "Open the Misc Tools Section" button on the open page. Then select "Open process manager" on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click "Kill process". Then click yes. ( you may not find these process after doing the above steps & also since your log was from safe mode):
C:\windows\system32\wfctqda.exe
C:\WINDOWS\system32\msnchecker.exe

After killing all the above processes, click "Back".
Then please click "Scan" and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
O4 - HKLM\..\Run: [Win Prosess0r] wfctqda.exe
O4 - HKLM\..\Run: [MSN Checker] msnchecker.exe
O4 - HKLM\..\RunServices: [Win Prosess0r] wfctqda.exe
O4 - HKLM\..\RunServices: [MSN Checker] msnchecker.exe
O4 - HKCU\..\Run: [MSN Checker] msnchecker.exe
O4 - HKCU\..\RunServices: [MSN Checker] msnchecker.exe
O23 - Service: sdktemp - Unknown owner - C:\WINDOWS\axdcfasb.exe (file missing)
O23 - Service: Microsoft Windows Update (Windows Update) - Unknown owner - C:\WINDOWS\winupdate32.exe (file missing)

After clicking Fix, exit HJT.
Boot into safe mode and use Windows Explorer to delete:
C:\WINDOWS\axdcfasb.exe
C:\WINDOWS\winupdate32.exe
C:\windows\system32\wfctqda.exe
C:\WINDOWS\system32\msnchecker.exe
C:\WINDOWS\system32\eraseme_31273.exe
C:\WINDOWS\system32\TFTP2116

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.
Now run Ccleaner (installed while running the READ ME FIRST).

Now reboot in normal mode and post a new HJT log. And tell us how things are working.

Reminder Note: Once we have determine you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

You can normally just block Generic Host Process from accessing the internet as it does not normally need access. And tell it to always do the same. If it keeps asking anyway, uninstall Sygate and use a better firewall like ZoneAlarm. It will configure more things automatically too. In addition Sygate is no longer in business since Symantec bought them out.

You have a bigger issue to take care of than your mouse problems (not sure what that is ....are you sure it is not the hardware itself. The do need cleaning periodically.) The big problem you have is that your OS and IE versions are way out of date. Since your current log is actually clean, you need to do the below. The first step in the link is to go to Windows update & get your updates.

It is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

After that, you should work thru the below link:

How to Protect yourself from malware!