Still running weird after the six steps

Discussion in 'Malware Help (A Specialist Will Reply)' started by krishner, Aug 14, 2006.

  1. krishner

    krishner Private E-2

    Hi guys,

    Great advice and thanks. I have completed all the steps in your guide. I can give you three logs and hope you can help from them. The pc runs very slowly sometimes and surfing it doesn't like some sites over others. Very slow uploads and many timed outs. My IE6 is one big pop-up hell, and firefox is a dog! I have recently changed from McAfee to BitDefender. I run Spybot and ad-aware (but ad-aware freezes at aroung 81000). Now I have the gizmos you suggested to help but there seems to be something lurking in the depths. Hope someone can help.
    K.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    You need to attach the other three logs that were requested:

    - CounterSpy log
    - Bitdefender Online scan log from step 6
    - PandaActiveScan log from step 6


    You also need to run MSconfig and select Normal Startup as was requested in step 7 of the READ ME.

    Then attach a new HJT log and a new log from GetRunKey.
     
    Last edited: Aug 15, 2006
  3. krishner

    krishner Private E-2

    OK thanks will do when I'm back home. Panda though didn't seem to be a free online search so I'll miss that one out, and I run BitDefender on my machine, so I can use that instaed can't I? BTW. I recently changed from McAfee to BitDefender and my mach has been running strange since - maybe that is the issue?

    I'll send the other reports tonight.
    Thanks
    K
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Not true! Follow the links given. It is a free online scan. Please run it. It often finds many things other programs do not.

    No! The online scanner often finds things that the full antivirus package does not.

    quote=krishner]BTW. I recently changed from McAfee to BitDefender and my mach has been running strange since - maybe that is the issue?[/quote] Did you completely uninstall McAfee before intstalling Bitdefender? Describe what you mean by running strange.
     
  5. krishner

    krishner Private E-2

    [/quote] Did you completely uninstall McAfee before intstalling Bitdefender? Describe what you mean by running strange.[/QUOTE]

    Long waits (from what I'm used to) for apps to load esp. firefocks (sic(k)) and many sites time out or white screen (but i can't find about:blank anywhere). Everything else, even google, loads.....eventually, if it wants to, maybe.... anyway. I'm back home now so I'll get on with the corect form filling and send you those asap.Ta.
    K.
     
  6. krishner

    krishner Private E-2

    OK. Chaslang, i have completed new reports for filing but panda will not run on my pc :-(

    so I have included new runkeys newfiles counterspy and ONLINE bitdefender report as well as the new HJT! report. I hope this will do.
     

    Attached Files:

  7. krishner

    krishner Private E-2

    ...and the other two. Thanx .K
     

    Attached Files:

  8. krishner

    krishner Private E-2

    Back again and things are getting worse

    Just to say my new logs are in the original thread "still running weird after the six steps" Thanx.K.
     
  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: Back again and things are getting worse

    What original thread? I though this was your original thread???

    You are using MSconfig to control startups. We specified in step 7 of the READ ME that you must be set to Normal Startup. Please do this now. Then continue on to the below!

    You did not follow ALL of the directions in the READ ME. If you had, you would not be running this: Spybot - Search & Destroy 1.3
    This is almost two years out of date. Please follow directions from now on. Install the correct version now, update it, use he Immunize feature, do not use Teatimer, and run a full scan with it.

    There is a strong probability that LimeWire 4.12.3 came with bundled malware. You should uninstall this and not use it. It will also slow down your PC since it always runs.
     
    Last edited: Aug 16, 2006
  10. krishner

    krishner Private E-2

    OK - point taken. I thought I was in normal mode - my mistake. I genuinely thought my spybot had been updated all this time....I have run the new version (1.4) without teatimer in safe mode and it found one cookie and ate it. I am in normal mode now and have run HJT and runkey and newfile (see attached). I have not uninstalled Limewire yet, but will do if you really think it necessary. I do need the name of a good P2P tho'. I'm gonna try running the online Panda again - see if it wil run today. I also noticed winamp was playing up, and got rid of it - at least some of our radio stations now want to play again...yours, told off. K
    P.S. I have no idea what the 'original post' issue was/is. i am now ignoring it, i suggest you do too. tanx. K
     

    Attached Files:

  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    There is no such thing! They are all dangerous!

    If you still have MS Antispyware installed, uninstall it. It has been discontinued and replaced by Windows Defender.

    Start by downloading - Pocket KillBox

    Extract it to its own folder somewhere that you will be able to locate it later.

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/...b/*http://uk.docs.yahoo.com/info/bt_side.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sp/*http://uk.search.yahoo.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://morwillsearch.com/?adv_id=fish&sub_id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [BTFirstRun] C:\WINDOWS\Firstrun.exe /BT Yahoo Install
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O15 - Trusted Zone: *.morwillsearch.com
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/1615b1279a575497ad20/netzip/RdxIE601.cab
    O16 - DPF: {71DA2A4E-ACB3-4065-9E41-8BC42EABE427} - http://scripts.dlv4.com/binaries/IA/svcia32_EN_XP.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab

    After clicking Fix, exit HJT.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now run Pocket Killbox by doubleclicking on killbox.exe
    Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
    Then after it deletes the files click the Exit (Save Settings) button.
    Now back on Killbox's main window, Paste the below filenames into KILL BOX one at a time. Check mark the box that says "Delete on Reboot" and checkmark the box "Unregister DLL" (If available) Click the RED X and it will ask you to confirm the file for deletion…say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click YES and it will reboot. Note some of the files listed below may not exist but we need to check for them anyway.

    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\1L4ZZG47\WinAntiVirusPro2006ScannerInstall[1].cab
    C:\WINDOWS\Firstrun.exe
    C:\WINDOWS\eg_auth_1049.dll
    C:\WINDOWS\Downloaded Program Files\RdxIE.dll
    C:\WINDOWS\system32\lhjrgdz.exe
    C:\WINDOWS\system32\lhjrgdz.dat
    C:\WINDOWS\system32\lhjrgdz_nav.dat
    C:\WINDOWS\system32\lhjrgdz_navps.dat


    If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

    After reboot locate the below folders and delete them if found:
    C:\Program Files\McAfee\
    C:\Program Files\Media Access
    C:\Program Files\Common Files\Symantec Shared

    Now attach a new HJT log and tell me how the steps went.

    Also download the new version of ShowNew (you have an older version) and attach a new log from ShowNew.

    Then attach a new log from GetRunKey.

    Make sure you tell me how things are working now!
     
  12. krishner

    krishner Private E-2

    Wow! i really appreciate the work you have done here. thanks.
    I followed your instructions and all went well. The Killbox directions threw me for a moment as it doesn't seem to store a drop down list and the option goes straight to 'would you like to reboot now' without showing any of the previous input, but checking the log later I saw it had done what it said it would do.

    New logs attached.

    I notice on the runkeys it has an entry for speedtouch usb, however i don't use this now as I have voyager220 adsl router.

    Also I was having a problem with shockwave plug-in for Firefox, I shall go play today and let you know how things are going.

    i am tempted to stop using IE6 as it seems to bring in many pop-ups and casino nonsense. what do you think? in fact, is there a browser you recommend - firefox drives me insane sometimes...

    Again many thanks for all your help.

    Krishner.
     

    Attached Files:

  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Then you can just have HJT fix the below startup entry:

    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon

    Then exit HJT and delete the below folder if found:
    C:\Program Files\Thomson


    Are you saying you are still having popup problems now?

    Check out this link for other potential browsers:

    http://www.majorgeeks.com/downloads5.html

    Check some of the below out:
    Avant
    K-Melon
    Maxthon
    Opera
     
  14. krishner

    krishner Private E-2

    Thanks to you Chaslang for your help. All is well. Just my slow pc and BTbband keeping it all too real....I removed BitDefender9 as even after cleaning everything was running slowly. I installed AVG free and Zone Alarm (I've used them before and always found them very efficient) and now everything runs as well as it should. Thanks again. K.
     
  15. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.


    If you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

    After that, you should work thru the below link:

    How to Protect yourself from malware!
     

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