StopZilla

Discussion in 'Malware Help (A Specialist Will Reply)' started by Isaac Whiting, Jul 19, 2010.

  1. Isaac Whiting

    Isaac Whiting Private E-2

    Hi
    Despite McAfee,I got an infection starting yesterday. I've followed your directions but StopZilla is still running on my computer. I don't know yet what other signs of infection remain since I just now finished your procedures for "read & run me first". See attached logs

    Thanks for your help!
    Isaac
     

    Attached Files:

  2. Isaac Whiting

    Isaac Whiting Private E-2

    One more log

    thanks
    Isaac
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    While StopZilla is not something we recommend, it is not malware. It is something you or someone else using the computer just installed on July 19th. If you don't want it on your PC, then you should just uninstall STOPzilla

    You also have Spyware Doctor installed. Is this a paid program or just a trial?


    Are you currently having any malware problems?
     
  4. Isaac Whiting

    Isaac Whiting Private E-2

    Sorry. On your page with instructions for Step 6: Disable Any Disk Emulation Software, the first thing I saw was the link to StopZilla (which I now know is just a targeted advertisement. I didn't even see Defogger there, and thought your instructions were telling me to run StopZilla. My friend, who is helping me follow your instructions, didn't realize I had done that and thought StopZilla was left over from the viruses. I have uninstalled it successfully now.

    I did not buy Spyware Doctor. CCleaner made changes to my registry. Then, for some reason, CCleaner told me to use Registry Mechanic by PC Tools. I ran Registry Mechanic, but didn't allow it to make any changes. It's possible that Spyware Doctor was installed at the same time as Registry Mechanic.

    I haven't seen any obvious signs of a virus since running the programs your procedure said to run. But that procedure cleared out a ton of viruses. I would like to make sure there are none left.
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    There is no link to StopZilla on the page that the link to Defogger sends you to so I don't know what you clicked on.

    Ccleaner is not supposed to be used to make changes to the registry. See our instructions which stated only to use the temp files cleaner and nothing else. Ccleaner does not ask you to use Registry Mechanic. You are looking at advertisements again instead of the download link for Ccleaner.

    Yes Spyware Doctor and Registry Mechanic are both from PC Tools and neither of them were requested downloads. We asked you to download and installed CCleaner. Download links are under the http://www.majorgeeks.com/images/dll.gif icon which should be fairly obvious.;)

    If you have not already done so, uninstall StopZilla, Spyware Doctor, and Registry Mechanic.

    Do you know what the below are for?

    O2 - BHO: WtecA - {AE064650-CC28-4f68-BBD3-3D4AC9C8E48C} - C:\Documents and Settings\All Users\Application Data\Microsoft\Machine\Wtec.dll
    O2 - BHO: Reserch - {B2249032-6464-466D-A58E-C588F7DBAC22} - C:\Documents and Settings\Compaq_Administrator\Application Data\Microsoft\Credentials\wscr.dll


    Uninstall the below old versions of software:
    J2SE Runtime Environment 5.0 Update 6
    Java(TM) 6 Update 20

    Now install the current version of Sun Java from: Sun Java Runtime Environment
     
    Last edited: Jul 20, 2010
  6. Isaac Whiting

    Isaac Whiting Private E-2

    I haven't seen those sites before, and those targeted ads are meant to be confusing. Now I know to scroll down further, and not click on the first thing I see.

    I downloaded and ran CCleaner. I uninstalled the old Java, installed the updated Java, and uninstalled Registry Mechanic. Spyware Doctor isn't installed on my computer.

    I suspect the viruses came from iWinGames. So I also uninstalled that and the Sandlot client thing that went with it.

    No, I don't know what those two BHOs are. They sound suspicious.
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Let's check these files out a little. Please locate the below two files and put them into a ZIP file and attach it here:

    C:\Documents and Settings\All Users\Application Data\Microsoft\Machine\Wtec.dll
    C:\Documents and Settings\Compaq_Administrator\Application Data\Microsoft\Credentials\wscr.dll
     
  8. Isaac Whiting

    Isaac Whiting Private E-2

    I found the files.
     

    Attached Files:

  9. Isaac Whiting

    Isaac Whiting Private E-2

    I found the files.
     
  10. Isaac Whiting

    Isaac Whiting Private E-2

    One more time. This contains both files,I hope
     

    Attached Files:

  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I don't like what I see in those files. They may be a form of a fake antivirus program. Let's fix these BHOs.


    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: WtecA - {AE064650-CC28-4f68-BBD3-3D4AC9C8E48C} - C:\Documents and Settings\All Users\Application Data\Microsoft\Machine\Wtec.dll
    O2 - BHO: Reserch - {B2249032-6464-466D-A58E-C588F7DBAC22} - C:\Documents and Settings\Compaq_Administrator\Application Data\Microsoft\Credentials\wscr.dll

    After clicking Fix, exit HJT.

    Now reboot your PC.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!


    After a couple days, if everything seems to be working OK (like no error messages from your browser or anything else ) then you can delete those two files.
     
  12. Isaac Whiting

    Isaac Whiting Private E-2

    Last time I ran MSIE I did get some weird warning. This time it's normal. May be too soon to see if anything else is wrong?

    Here's the zip file.
    Cool program, Chas lang!
    Thanks!
    Isaac
     

    Attached Files:

  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Your logs are clean.




    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  14. Isaac Whiting

    Isaac Whiting Private E-2

    Thank you for your help!

    Isaac
     
  15. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     

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