Strange behavior of google search in Firefox

Discussion in 'Malware Help (A Specialist Will Reply)' started by karenr, Jan 14, 2009.

  1. karenr

    karenr Private E-2

    Hi, I'm seeing some very strange behavior in Firefox when I do a google search.. The Firefox tab keeps flickering back and forth between "Loading..." and "(whatever the search term is) - Google Search."

    On the status bar, it flickers back and forth between "transferring from www.google.com" and "waiting for www.google.com."

    After a few mintues of this, it stops. The first page of search results appears, but scrolling doesn't work - it jumps back to the top.

    Is this malware? I've run Avast and Super Spyware and can't find anything.

    Thanks,
    Karen
     
    karenr, Jan 14, 2009
    #1
  2. karenr

    karenr Private E-2

    Also, I'm sometimes seeing this message from Google:
    "We're sorry... but your query looks similar to automated requests from a
    computer virus or spyware application. To protect our users, we can't
    process your request right now."
     
    karenr, Jan 14, 2009
    #2
  3. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Welcome, karenr

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.


    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide

    Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Links are given in the Step 2: Installing Tools and Running Scans section for downloading the definitions for the scanners. Then copy them to the problem PC. Yes, you could use a flash drive too but flash drives are writeable and infections can spread to them.
     
    dr.moriarty, Jan 16, 2009
    #3

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