Strange problem here....

This is a Dell Dimension 2400, WinXP Home. Upon booting, it crashes to a BSOD error 0x0000007B. The MS KB says run chkdsk. So I boot to the XP CD, and as soon as it gets to the screen where I would press 'R' for the recovery console, the keyboard stops working. If I boot to DOS (Win98 boot floppy) or go into BIOS, the keyboard works fine. This happens with a PS2 or a USB keyboard. If I boot to the UBCD4Win, again the keyboard stops working. So, I can't reload Windows 'cuz the keyboard doesn't work, and I had to hook the HD up to a different PC to run chkdsk (which didn't fix anything). So, anyone have any ideas here???? Thanx!

hd2k

 

Sry no one answer, but some ideas...maybe, one had bad memory other driver issue.

http://www.dellcommunity.com/suppor...enhdw&message.id=39752&query.id=118878#M39752

 

Here is an article from MS Support

http://support.microsoft.com/kb/324103

Hoe it helps

 

Interestingly I am just doing an Emachines with the standard error -failed power supply plus in this case failed motherboard.

Anyway Windows boot is stopping at the 7B error on the new motherboard.
I shall probably have to reinstall Windows to fix it. I usually find this is the only economic way with this error. A repair install should hack it. Sorting out the registry/drivers from outside Windows takes hours and costs more than the pc is worth.

I bet the customer has changed something and doesn't like to admit it - mine had to admit pulling the boot microswitch apart!!!!