String of BSOD Errors

dutchluck13 · Dec 24, 2011

A little over a week ago my laptop started randomly crashing. My laptop would freeze followed by a pixelated, flickering screen and then BSOD with crash. After the first crash it continued to crash about once a day at random. From BlueScreenView I found the problem seemed to be my NVIDIA driver. I went ahead and replaced that with the most recent driver. This appeared to fix the problem and was trouble free for a couple days. Then I had another random crash with the same symptoms. This time it seemed like the problem was do to Watchdog Driver. I did a search on this and it looked like the problem might be a hardware acceleration issue with Flash Player so I went ahead and disabled that. Again this seemed to fix things. I went the majority of today without any issues then once again it started crashing this time however no BSOD; my screen just goes black with a couple flickering white lines. This now happens whenever I start-up normally and try to login. I can boot up in safe mode no problems at all. I am running windows xp on a Lenovo Thinkpad T61. Can someone please help me fix this? I've gone ahead and attached my BSOD logs from BSV.

DavidGP · Dec 27, 2011

Hi

Have seen this issue with 3rd Party Remote Control software, and here is some info worth a read and does it exactly fix your issue and any software you have installed http://support.microsoft.com/kb/293078

As you can boot into Safe Mode ok, then open msconfig up (Start > Run and type msconfig and hit enter) and click the startup tab and disable everything, then reboot.

Then if your PC is working fine, re-enter msconfig and enable one item only, then reboot, check PC is ok, if it is then enable one new item and so on, until you find the application at startup thats causing the issue.

You can create a list of startups for us and we can see if anything jumps out at is a a possible cause, to do this follow the below as written.

Run Ccleaner and click Tools > Startup and then click the Save to text file buttom at the bottom, Then attach your log to your next post as per these instructions HOW TO: Attach Items To Your Post
Click to expand...

dutchluck13 · Dec 27, 2011

While I work through your suggestions, here is the list from Ccleaner.

DavidGP · Dec 28, 2011

Hi

Nothing jumps right out as a culprit, but my suspicions would be MagicDisk and the Akamai downloader possibly, but do the narrowing down as mentioned using msconfig of all your startups.

dutchluck13 · Dec 29, 2011

When I went to disable all the start up items I got the following error, "An Access Denied error was returned while attempting to change a service. You may need to log on using an Administrator account to mack specified changes." Though I go this error, everything was unchecked and I proceeded to reboot. This didn't work; after the Microsoft Windows XP load screen popped up my screen immediately went fritzy, then black and my laptop rebooted itself without a BSOD. I had uninstalled MagicDisk a couple days prior and thought it was weird it still appeared as a startup item, so I looked and it turns out parts of MagicDisk still remained. I went ahead and did a complete uninstall of it and tried to reboot again. This did not change anything and I experienced the same problem as before.

DavidGP · Jan 7, 2012

Hi

I would be tempted to run the below

Please read and follow the following READ & RUN ME FIRST. Malware Removal Guide and once finished please start a new thread in the Malware Forum plus a guide on how to attach the logs HOW TO: Attach Items To Your Post
Click to expand...

main reason for thinking malware is the access denied message.

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String of BSOD Errors

dutchluck13 Private E-2

Attached Files:

BSOD.txt

DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

dutchluck13 Private E-2

Attached Files:

startup.txt

DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

dutchluck13 Private E-2

DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member