Stubborn spyware

I have done the items in the read me first sticky post. I still am having problems with spyware.

Bit defender and Panda scan are still finding things they can't delete.

I have attached bdscan.txt, activescan.txt and the hijackthis.log.

Thanks for your help

 

We also need the logs from GetRunKeys and ShowNew.

 

Sorry,

I didn't attach all of the files.

 

Download
- Pocket Killbox
- ExplorerXP

<< The installed version of Java on this compter is out-dated. Install Java Runtime Environment (JRE) 5.0 Update 8 available from http://java.sun.com/javase/downloads/index.jsp. Uninstall all older versions of Java on your computer, before installing the latest version of Java. >>

Copy the contents of the below quote box to Notepad; Save As FixReg.reg to your Desktop. DO NOT run it as this time we will do that later in Safe Mode.

Close Notepad.

Run HijackThis, choose "Open the Misc Tools Section", choose "Process Manager", Highlight:

Choose Kill Process. Click on the "Back" Button

Click the 'Scan' button. Place a checkmark in the box next to the following lines:

Click on the 'Fix checked' button. Wait for HijackThis to finish; close HijackThis.

Now run Pocket Killbox:

Choose Tools -> Delete Temp Files and click Delete Selected Temp Files

Then after it deletes the files click the Exit (Save Settings) button.

NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue..

Select:

• Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).

If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

Now boot into SAFE MODE

Locate FixReg.reg on your Desktop. Double-click on it and answer 'Yes' when asked if you want to merge with the registry.

Open ExplorerXP navigate to and DELETE the following: (Some of these may have already been deleted by Pocket Killbox)

Now run CCleaner. If you have Windows XP delete the contents of C:\WINDOWS\Prefetch.

Then, as an added precaution, Go to Start -> Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
Temporary Files
Temporary Internet Files
Recycle Bin

And Click OK.

REBOOT to Normal Mode.

Post a fresh HijackThis log.

 

Thanks,

I did all of the steps and here is the new HijackThis log

 

Run HijackThis. Click the 'Do a system scan only' button. Place a checkmark in the box next to the following lines:

Click on the 'Fix checked' button. Wait for HijackThis to finish; close HijackThis.

REBOOT

Post a fresh HijackThis log.

 

Thanks,

Here is the latest log file

 

Your HijackThis log is clean.

How is your computer running?

 

Its running great. I think maybe you got it all. I'll keep an eye on it. Thank you very much.

 

Flush all your restore points and create a new clean one for your system.

Disable And Enable System Restore
How to Protect yourself from malware!

Safe surfing.