Stubborn Trojan.Vundo (supposedly)

Good morning.

I am currently reviewing your logs and will get back to you with a set of instructions as soon as possible.

Thankyou for your patience during this time.

Kestrel13!

 

Hi

With regards to Kaspersky, It may need to be uninstalled and reinstalled to get it fixed.

And did you once used to run Symantec/Norton's and have since uninstalled it? If so you still have leftover's from this and it will require running the Norton Removal Tool to completely rid us of it.

I need to find out if anything else from Symantec is still installed before we run the tool so could you please let me know?



1. Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished): (But you're not running any correct?)

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix exit HJT.


2. Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
• If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below code box into it

(make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::

Driver::
gmtznr

File::
C:\Documents and Settings\Ravindranath\Local Settings\temp\0007F47F_Rar
C:\Documents and Settings\Ravindranath\My Documents\~WRL0904.tmp
D:\a2h2.com
E:\a2h2.com
F:\a2h2.com
G:\a2h2.com
M:\invwft2h.com

Fcopy::
c:\windows\$hf_mig$\KB938828\SP2QFE\explorer.exe|c:\windows\explorer.exe

DirLook::
c:\documents and settings\All Users\Application Data\{B46E1EF5-0B37-4DB4-A4E2-9F2B41036185}

Folder::
c:\windows\system32\waste

Registry::
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{51e98442-41a1-11dd-8d28-0019d1ae814f}]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\E]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\G]
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableTaskMgr"=-
"DisableRegistryTools"=-

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://farm4.static.flickr.com/3014/3035535531_512f04c6a2_o.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.



3. Run Ccleaner!

4. Please run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Combofix.

5. Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now.