sudden sluggish laptop

Discussion in 'Malware Help (A Specialist Will Reply)' started by profenx, Sep 5, 2012.

  1. profenx

    profenx Private E-2

    Hi!

    I need help restoring my laptop to it's normal condition.
    I was watching movies/videos online two days ago. Everything was fine but I feel asleep watching tv show on netflix. It jumps to the next episode but ask if you are still there after an episode. It was on all night but this is not unusual. The screen goes out and in the morning I exited full screen netflix back to browsing. Then shut my laptop which brings it to hibernation.
    The same night I opened the laptop and it turns on as usual. I resume the show and before it starts I notice the mouse jittery. Unusual. I restart. The desktop screen shows but no icons. Restart again. All good. Except...the mouse is slow again. Then I find out I can't type. I could tap keys but they have to be hit repeatedly. I'm on my phone now cuz it would take days to post. I have avast antivirus and ran it. Found a win32 kryptik cgd trj. I had avast delete it cuz repair was not possible. Did a boot scan and it found something in java cache. Deleted. Also deleted java cache manually. I ran all sorts of scanners before finding this site. After avast there was nothing detected. I did find an odd log in hijackthis and deleted it. It was an 01 local hosts 127.0.01 but in front of the numbers was a ā€yā€ with two dots on top and something that looked like a ā€pā€ but the vertical line extended up more.

    I'll post logs in reply.

    Another thing I noticed is that the usb mouse I have works flawless if I disable my i8fangui.. It controls and monitors fan and temperature. It is always on force fans high. No problem ever till two days ago. Turning this on slows the computer and usb mouse. I can't stream. Even warning sounds are distorted or jittery. This is worse with the gui prog on. Cpu temps are higher now.

    Last thing, my battery is no longer detected/working. I think this is recent.

    Thank you for helping. This is my only source of tv movie ... Well I have my phone but not happy right now.

    Windowd xp 2002
    Dell inspiron e1705
    Please let me know if you need more info.
    I hope my hardware is ok. The temps worry me.

    Profenx
     
  2. profenx

    profenx Private E-2

    logs
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean. I suggest you post in the software forum for further assistance. This is not a malware issues.

    Since you are not having any malware problems, it is time to do our final steps:

    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     

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