Suddenly slowed computer

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Jgke, Aug 8, 2011.

  1. Jgke

    Jgke Private E-2

    So my computer has suddenly got much slower than it normally is and it occasionally gets cut from the internet. Suspecting malware, I ran the usual scan procedure, but MBAM nor SAS could not see anything suspicous.
    Included the results from the log procedure.
    I hope I didn't forget anything.
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Reviewing those logs now. :)
     
    Last edited: Aug 8, 2011
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
    
    File::
    C:\Windows\system32\SET129D.tmp
    C:\Windows\system32\SET15B.tmp
    C:\Windows\system32\SETE261.tmp
    C:\Windows\SysWOW64\SET129D.tmp
    C:\Windows\SysWOW64\SET15B.tmp
    C:\Windows\SysWOW64\SETE261.tmp
    C:\Users\Jake\AppData\Local\Temp\WDC.exe
    
    Registry::
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
    "813849"=-
    [HKEY_LOCAL_MACHINE\software\Wow6432Node\microsoft\windows\currentVersion\Run]
    "813849"=-
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

    I want you to run TDSSKiller so refer to the below for how to do so.

    TDSSkiller - How to run

    Please also download MBRCheck to your desktop
    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some information that will contain either the below line if no problem is found:
      • Done! Press ENTER to exit...
    • Or you will see more information like below if a problem is found:
      • Found non-standard or infected MBR.
      • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
    • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
    • Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!:)
     
  4. Jgke

    Jgke Private E-2

    TDSKiller and MBRCheck didn't report anything suspicous (though TDSKiller threw a warning about SPTD).
    Combofix is refusing to start for some reason, and it is also complaining that my antivirus is enabled, while it isn't running (Comodo)
     
  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I still wish to see the logs from both TDSSKiller and MBRCheck please.

    Download and run OTM.

    Download OTM by Old Timer and save it to your Desktop.

    Code:
    :Files
    C:\Windows\system32\SET129D.tmp
    C:\Windows\system32\SET15B.tmp
    C:\Windows\system32\SETE261.tmp
    C:\Windows\SysWOW64\SET129D.tmp
    C:\Windows\SysWOW64\SET15B.tmp
    C:\Windows\SysWOW64\SETE261.tmp
    C:\Users\Jake\AppData\Local\Temp\WDC.exe
    
    :Reg
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
    "813849"=-
    [HKEY_LOCAL_MACHINE\software\Wow6432Node\microsoft\windows\currentVersion\Run]
    "813849"=-
    
    :Commands
    [emptytemp]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it in your next reply.

    NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  6. Jgke

    Jgke Private E-2

    Here you go.
     

    Attached Files:

  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You missed out this part! :)
    And also you need to address this please.

     
  8. Jgke

    Jgke Private E-2

    Oops, my fault. I did do it, but I forgot to add it. Sorry.
     

    Attached Files:

  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please tell me how things are running! I can obviously see the results of the fix in the logs but I would like to hear back from you!! :)
     
  10. Jgke

    Jgke Private E-2

    The computer is running clearly much faster, thanks. On a slightly unrelated note, the computer is overheating and thus shutting down while under pressure (for an extended period of time). I'll look into that on my own.
     
  11. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Can you please also attach the MBRCheck log as requested a while back, now. Once I see that I think we can wrap up. :)
     
  12. Jgke

    Jgke Private E-2

    Erm, that was in the logs.zip a while ago. Do you request a new one?
     
  13. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Overlooked that because we usually ask to attach logs seperately. Now worries.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required (If we renamed it please rename it back to Combofix.exe.
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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