superantisyeare, malwarebytes....can't run or install,srosa2.sys...

Discussion in 'Malware Help (A Specialist Will Reply)' started by chichinn, Nov 9, 2009.

  1. chichinn

    chichinn Private E-2

    As many of the others, I am a newhand ,come here to ask for help.

    Since last Saturday, my hs downloaded a movie, and after that ,seemed strange. cpu 100%. avast couldn't run.
    I have tried everything I could, but didn't work.
    Yesterday night, followed the read and run, have managed to run a complete scan with superantispyware, then reboot, but seems even worse now.

    in normal mode,
    superanti spyware can't run, valid win32
    malwarebytes,have already changed name, but still can't installed.
    combofix can't run, valid win32
    can't run mgtools and rootrepeal,either.

    Please help me, that virus really drive me crazy.
    I use vista 32 sp2
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click and choose Run as Administrator


    You only need to get one of them to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    1. Rkill.exe
    2. Rkill.com
    3. Rkill.scr
    4. Rkill.pif

    Once you've gotten one of them to run then try to immediately run the following.

    Now download and Run exeHelper from Raktor

    • Please download exeHelper to your desktop.
    • Double-click on exeHelper.com to run the fix.
    • A black window should pop up, press any key to close once the fix is completed.
    • A log file named log.txt will be created in the directory where you ran exeHelper.com
    • Attach the log.txt file to your next message.

    Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

    Also please try running the below online scan:

    http://www.superantispyware.com/onlinescan.html

    Reboot immediately after scanning if it finds and removes anything. Let me know if anything was found. It does not save a log.

    Now run this: Using Malwarebytes Anti-Malware

    Now run this: Using MGtools



    Now you need to attach (See: HOW TO: Attach Items To Your Post ) the below logs created while running the above scans

    • exeHelper log
    • Malwarebytes Anti-Malware log
    • MGlogs.zip - normally it is C:\MGlogs.zip - only attach this log from MGtools.exe DO NOT attach any logs seen in the MGtools folder.
     

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