SuperMWindow Problem - Need help!!!

aianrnoens · Oct 2, 2006

Hi.

Firefox and IEExplorer have been freezing and shutting down for no apperant reason. I looked into my startup list and there was no extra programs same in the services list. I then opened task manager and checked all the processes running there and they were all legit no problem. I did a full scan with the latest version of avg free caught some minor trojans but after removing these the problems were still there.

I then did a reboot and a program called "SuperMWindow" wouldnt close thus an end task window came up and asked me to close it. I canceled and windows refused to shut down.

so I restarted my computer. I then opened endtask pro and found "SuperMWindow"

It was located in the invisible windows. It was running as the process explorer.exe. I then showed the window and closed it. After checking firefox and iexplorer the problem is gone.

I searched on the internet and there is nothing for supermwindow. I dont know if this is a legit microsoft thing or a malware that has infected my explorer.exe file.

if anybody could give me a clue here it would be grateful. I regulerily run the scans located in the readme and keep my computer clean.

I run Windows XP Media Center Edition 2004

Thanks abunch
Aaron.
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DavidGP · Oct 3, 2006

Hi

Have you searched your PC for an EXE file of that name? then if found right click and choose properties and see who the creator of the file is, if not Microsoft then who?

As you had some minor trojans and this issue resolves once you close its process down then I would suspect malware, altho I personally have not heard of it, maybe one of the malware experts here have and can advise, but in the meantime I woudl run our guide step by step and attach the requested logs as if it is malware the guys will be able to spot something in your logs and offer some additional removal instructions.

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:

CounterSpy - ONLY IF you were not able to run Windows Defender

Bitdefender - from step 6

Panda Scan - from step 6

runkeys.txt - the log from GetRunKey.bat

newfiles.txt - the log from ShowNew.bat

HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

aianrnoens · Oct 12, 2006

Sorry about not replying earlier. I left my laptop at church and couldnt get it back until now. I will run those scans and post the results.

And there is on exe or dll by that name. The supermwindow shows up as explorer.exe in endtaskpro in the windows pane

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SuperMWindow Problem - Need help!!!

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