supersearchs.com - try to fix this hijack

Discussion in 'Malware Help (A Specialist Will Reply)' started by skippygsf, Jan 25, 2005.

  1. skippygsf

    skippygsf Private E-2

    I can't change my start page without it reverting back to supersearchs.com. I've done everything in the Read First and All Else Fails posts and still it returns. I've checked all my running processes with http://www.processlibrary.com and they seem to be fine. The only thing in my hijackthis log that looks suspicious is a R0 for supersearchs and a R1 for aimtoolbar.jsp, but every time I have hijackthis fix them they come right back. I'll post the whole log if someone thinks they can help me. At first I was real mad at this hijack, but now I'm starting to develop a twisted respect for it. Except that I want it dead. Any help would be greatly appreciated.
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

    Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

    To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT
     
  3. skippygsf

    skippygsf Private E-2

    ok, here is my log file
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your version of WinXP and IE are severly out of date and represent a major security risk. After fixing your current problems, you must go to Windows Update and get all of your updates.


    I'm not sure what you expect your home page to be so you will have to correct that later.

    Reboot you PC in safe mode and do not run anything but what I indicate.


    Run CWShredder and make sure you click FIX. Tell me if it finds anything.


    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimtoday.com/search/aimtoolbar.jsp
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.supersearchs.com

    I'm not sure about this next line with tvulive! Do you know what it is? If not, fix it too. Otherwise skip it and fix the last R0 line.
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://tvulive.com/radiou


    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimtoday.com/search/aimtoolbar.jsp


    Now we need to Reset Web Settings:
    1) If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.

    2) Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.

    3) If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.


    After doing the above reboot in normal mode and post a new HJT log.
     
  5. skippygsf

    skippygsf Private E-2

    Did what you told me, cws shredder (v. 2.12) didn't find anything. Hijack this didn't seem to do much either. I updated Windows, but prolly should've waited till after we figured this out, huh? Anyways, here's my log file
    Also, when I boot in safe mode, it shows both my profile and the admin profile on the welcome screen, so I ran cws, hjt, and reset the web settings in both profiles. My profile is an admin acount, so is it normal that I also have that admin profile?
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You did not update Windows or IE. You still have the same stuff as before in your log.

    You did not tell me if the below is expected or not:
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://tvulive.com/radiou

    Did you set your home page to www.majorgeeks.com or to something else?


    Boot into safe mode get me a HijackThis log for both your user account and the Admin account.

    Then boot in normal mode and Generate a StartupList log using HijackThis.

    Run HJT and on the first screen, click the button that says "Open the Misc Tools section". In the next window first select "List also minor sections (full)" and then click the button that says "Generate StartupList log". CLick Yes to the Do you want to continue prompt. Now a notepad window will come up with the Startuplist.txt file. It is already saved in the the directory HJT is running from. So just come back here and upload the file as an attachment to your next message.
     
  7. skippygsf

    skippygsf Private E-2

    Attached Files:

  8. skippygsf

    skippygsf Private E-2

    and here's the startup list
     

    Attached Files:

  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please do the following, temporarily uninstall Spybot S&D. Then reboot your PC and run the steps from message # 4 again (some items may already be gone - but supersearchs.com is not).

    Then post a new HJT log from normal boot mode.

    If we finally got rid of supersearchs, we will re-install Spybot S&D. Do not use the TeaTimer function.
     
  10. skippygsf

    skippygsf Private E-2

    I uninstalled spybot, no help. I just can't get rid of supersearchs.com. I don't know if this will help you out, but any program I run, (HS Remover, Spybot, Ad-Aware, HJT) they will detect something, then after they "fix" it, I'll have them scan and they will find the same problem. If you want I'll post any logs from those programs.
    Thanks by the way for all your help so far your help man. If you figure this out I'll have to add you to my Christmas card list :)
     

    Attached Files:

  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome!

    You don't need to run HSremove because you do not have an HSA hijack. It also has a bug where it typcially reports 8 items being fixed and then you run it again and it reports the same thing. Don't waste your time running it for this problem you have. It will not help.

    What exactly do Spybot & Ad-Aware report? Give me there logs.

    Also do you know how to use regedit to do a registry search? If so, search for supersearchs

    How do you connect to the internet (dial-up, cable, DSL)?
     
  12. skippygsf

    skippygsf Private E-2

    I connect to the internet thru DSL.

    Here is the ad-aware and regedit results, I'll post spybot later, I need to reinstall the program.

    I do remember spybot's log said something about a DSO exploit, if that sounds right. Could that have anything to do with my Windows version?
     

    Attached Files:

  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Copy the contents of the Quote Box below to Notepad. Then click File and then Save As. Change the Save as Type to All Files. Name the file fixsp.reg and then click save. (make sure you save it somewhere you can find it. Saving it to your Desktop may make that easy.)
    Double-click on the fixsp.reg file on your desktop (or locate it with Windows Explorer and double click on it if not saved to the Desktop) and when it prompts to merge say yes.


    Run Windows Explorer and see if you can find any of the below files. Don't do anything with them, just tell me.
    C:\WINDOWS\System32\systr.dll
    C:\WINDOWS\System32\SEARCH~1.DLL
    C:\WINDOWS\System32\popup_bl.dll
    C:\WINDOWS\System32\jdch.dll
    C:\foo.mht
    c:\default.mht
     
  14. skippygsf

    skippygsf Private E-2

    I added the registry keys that were in the quotes, and I found C:\Windows\System32\systr.dll. I didn't find any of the others, but I did find searchdll.dll, which seemed weird that it had the file extension in the name. Also, I reinstalled spybot so I could show you that log file, I'll uninstall it again if you think I should. I didn't install tea timer this time. Also, is it normal that I have the users in the regeistry with the numbers (ex. HKEY_USERS\S-1-5-20, HKEY_USERS\S-1-5-21-1214440339-1202660629-1957994488-1003)?
     

    Attached Files:

  15. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Boot in safe mode and delete both C:\Windows\System32\systr.dll and searchdll.dll

    You need to install the patch for Spybot given in the READ ME FIRST:

    Spybot - Search and Destroy DSO Exploit Fix

    That should take care of the DSO Exploit detections.

    Do new scans now with Spybot and Ad-Aware? Are the problems we were trying to fix gone?

    Yes the registry keys are normal.


    Post a new HJT log.
     
  16. webstien

    webstien Private E-2

    Thank you so much! I'm not the guy who started this thread but it helped me to fix my problem too.

    It was that friggen SYSTR.DLL file....
     
  17. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome!
     
  18. skippygsf

    skippygsf Private E-2

    YES! You got it. It was that file, you are the man. Thanks one more time. Looks like its time to update the Christmas card list.
     
  19. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    HAHAHA! Hopefully you will have no more problems and you can come back next Christmas and tell me you are still clean. To help you on the road to staying clean you should do the steps in the below link:

    How to Protect yourself from malware!
     
  20. ianmccorry

    ianmccorry Private E-2

    Thank you so much - I've been trying to resolve this for 3 weeks!!! using 7 different adware products and hijackthis without success. Well done!!
     
  21. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member


    Happy to hear it helped you out!
     

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