suppect virus

You are not having malware problems.

I suggest you try uninstalling AVG8 just to see if problems clear up. Also uninstall SUPERAntispyware since we are finished with it.

I also suggest that you do the below to remove some unnecessary startups which should help improve performance.



Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

After clicking Fix, exit HJT.

 

You're welcome. Did you try what I suggested and did it change anything?

 

The free programs work well enough. If you follow all the tips/guidelines in the How to protect yourself thread (see the end of this message) and if you are careful where you surf and what you click on then you should be just fine. You can spend a lot of money on tools only to find out that you can still get infected.

It is not trial and error. Far from it. We would make many PCs unusable if we did that.

By knowing quite alot about the all Windows Operating Systems, registry and file sets and by knowing how malware works. Did you take a look at some of the logs inside of the MGlogs.zip file and notice who wrote some of the programs to collect that info. Without knowing all the above mentioned items about Windows, I would have been able to know what to look for with those programs.

There are some online sites that offer training in malware removal. We cannot do it here anymore because the forum is just way to busy to have our exerts bogged down in training anyone.



If you are not having any other malware problems, it is time to do our final steps:

1. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop & renamed it like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\cf" /u
     • Notes: The space between the cf" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\cf folder from combofix.
2. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
3. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

You're welcome.

There are many other forums. You can find them listed on the main forum page.

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