Suspected Malware - Slow Internet

Discussion in 'Malware Help (A Specialist Will Reply)' started by saxerfone, Oct 20, 2012.

  1. saxerfone

    saxerfone Private E-2

    Hello there,
    I followed your protocol for treating malware, attached are the logs from each of the programs. I'm having really slow internet connection on this desktop computer running Windows Vista, no problem on smartphones or on my laptop, and all systems are connecting through the same wireless router WRT54GL. Often, the computer will initially connect to some websites, slowly, then eventually it will disconnect from the internet entirely. I'm getting download speeds of 5-20kb/s on a cable connection, not right.
    Thank you very much for your help.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not finding any malware in your logs. This is not a malware issues. I suggest that you post in either the software or the networking forum.

    Since you are not having any malware problems, it is time to do our final steps:

    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     

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