Suspicious outlook express message

Discussion in 'Malware Help (A Specialist Will Reply)' started by Tpw101, Dec 5, 2008.

  1. Tpw101

    Tpw101 Private E-2

    Hi all,
    When ever I turn on my computer I get a message suggesting I let Outlook Express compress old messages. Sounds fine, I hear you cry, but this is before I open anything and I don't even have Outlook Express on my computer, so I am a little suspicious.
    Has anyone else had this and does anyone know what it is?
    Cheers,
    Tom
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi Tom


    What Windows version do you have as OE came built in with all OSes up until Vista?



    However if you feel that this is malware related then please complete the below, when finished and if you still have the same, then attach the logs as requested and one of our malware experts will review them and issue you some manual instructions for removal if they find malware.

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.


    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    Notes:

    1. If you run into problems trying to run theREAD & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.


    plus a guide on how to attach the logs HOW TO: Attach Items To Your Post
     

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