Suspicous firefox behavior @newegg.com

Welcome to Major Geeks!

You forgot to attach the requested log from MGtools; however, I don't think we need it. You are not having malware problems. You are just having problems due to something you installed. Either remove the addon or uninstall FireFox and delete the FireFox folders. Then reinstall FireFox and don't reinstall the problem toolbars again. Other that that, I suggest that you post in the Software Forum.

 

You're welcome. This log is clean too.

They are nothing alike. HijackThis is an extremely outdated toy compared to ComboFix. Also HijackThis does not detect malware. It just lists running processes and dumps a small set of registry keys most of which are typically normal; however malware sometimes could make use of some of those registry keys. Either way, HijackThis did not detect or automatically fix anything. The educated malware remove had to decide if anything needed to be fixed. And much of today's malware can not be removed using a simple tool like HijackThis nor can it even be detected by HijackThis since HijackThis is relatively limited in what it looks at. It does have other misc tools built-in to perform a variety of tasks, but again, none of this is automatic and there are better tools to provide these misc tools functions now too (like ComboFix, Avenger, DDS, OTM, OTL....etc).

All that being said, neither HijackThis nor ComboFix are things that a novice or intermediate computer user should be running on their own since you need to know what you are looking at. Otherwise you could break your PC thru misuse. It could be even more problematic with ComboFix since it does not just scan (if run in the default mode). It will actually make many decisions on whether something is good or bad and will try to fix it. It is not something that should be used as a weekly/bi-monthly scanner like MBAM or SAS can be run.



If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Go to add/remove programs and uninstall HijackThis.
7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
8. If you are running Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 6 of the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
9. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!